Job Description

ABOUT JUPITER ARTLAND

Jupiter Artland is a world-class arts venue on the outskirts of Edinburgh. The 120-acre estate is filled with sculptures, installations and exhibitions, by artists such as Tracey Emin and Anthony Gormley. If you love art and sculpture, if you love providing exceptional customer service and if you want to be part of a fast-paced environment and dynamic team - then Jupiter Artland is the place for you.

ABOUT THIS ROLE

This is an exciting opportunity to be part of a busy arts venue working with outdoor sculptures from the permanent collection and temporary indoor exhibitions. This role primarily involves invigilating the artworks/exhibitions and providing excellent customer service to all visitors.

A range of shift patterns are available for the right candidates. The Estate is open daily for guests until end of October and Thursday-Sunday during the winter months.

KEY RESPONSIBILITIES & TASKS

Provide excellent and proactive customer service

Develop in-depth knowledge of the permanent collection, gallery exhibitions and all aspects of Jupiter Artland in order to enhance visitor experience

Invigilate all indoor & outdoor artwork to ensure that the security of the artworks is not compromised.

Host Swim Sessions which include greeting and checking tickets for visitors booked in for Bathing Sessions at our Gateway swimming pool. Manage the queue, show visitors to the changing room and give short health and safety briefings.

Adhere to health and safety regulations both indoors and outdoors, being aware of disability and access requirements and assisting the public in emergency evacuation situations.

Essential Skills

Experience of reception, retail or other customer service roles preferred

Excellent communication and customer service skills

Interest in, and knowledge of, contemporary visual arts

Awareness of access issues and disability awareness

Awareness of Health & Safety

Please note:

The Visitor Experience Assistant role is physical in its nature. Please make your line manager aware of any challenges this job may present to you. We are committed to making reasonable adjustments for access and equality.

How to Apply

Applicants should send their CV along with a covering letter to Fiona McGuire via enquiries@jupiterartland.org by Monday 18th August 2025.

Job Types: Full-time, Part-time

Pay: From 12.21 per hour

Expected hours: 20 - 25 per week

Benefits:

Discounted or free food Employee discount On-site parking
Work Location: In person

Application deadline: 18/08/2025
Reference ID: Visitor Experience Assistant