Job Description

Located along the breath-taking Dorset coastline, the Lulworth Estate is a world-renowned tourism destination and home to the iconic landmarks of Durdle Door and Lulworth Cove. We pride ourselves on offering an exceptional visitor experience whist preserving the natural beauty and sustainability of our landscapes and estate.

The Opportunity

We are looking for an enthusiastic, approachable and energetic Visitor Experience Assistant to become part of our vibrant team. You will be a key member of the Visitor Experience team, welcoming and engaging with our visitors to ensure they enjoy every aspect of their visit to Lulworth. This position is perfectly suited to those who thrive in outdoor, public-facing settings and are passionate about helping visitors get the most out of their visit, whilst contributing to the stewardship of our outstanding landscapes.

As a Visitor Experience Assistant, you will be essential in supporting the seamless operation of our prominent coastal sites. Responsibilities include engaging with visitors, maintaining site presentation, promoting safety, managing litter, overseeing car parks, tending to amenities, and ensuring the upkeep of coastal access routes.

This is a hands-on outdoor role, requiring work in all weather conditions. Applicants must demonstrate unwavering reliability, strong communication skills, the ability to remain calm under pressure, a genuine appreciation for the natural world, good physical stamina, and, preferably, familiarity with the local area.

In return, we offer a competitive salary and benefits package, a collaborative and lively working atmosphere in a stunning location, as well as opportunities to develop new skills, particularly in conservation, guest services, and visitor engagement.

What you'll be doing

As a valued member of our team, you will be the welcoming face of Lulworth, ensuring every visitor enjoys a memorable and seamless experience from the moment they arrive. Your role blends warm and engaging visitor interactions with a commitment to the highest presentation standards across our stunning coastal estate.

Visitor engagement and welcome. Presentation standards. Car parking and traffic management. Site safety and visitor management. Amenity maintenance. Coastal access and path maintenance.
This is a part time, temporary position until March 2026. Working days will be Saturday and Sunday.

Desirable qualifications: First Aid, Sit-in ATV ticket. Training can be given as required.

Benefits

Competitive salary and benefits package. Employee discount at all retail and hospitality outlets across the estate, plus free entry to Lulworth Castle. Free parking at our three beautiful sites, Lulworth Cove, Lulworth Castle and Durdle Door. An inspiring and friendly place to work, offering a wealth of experience and development opportunities.
To apply, please send your CV and covering letter outlining your suitability for the role to recruitment@lulworth.com.

Job Types: Part-time, Fixed term contract
Contract length: 6 months

Pay: 12.36 per hour

Expected hours: 15 per week

Benefits:

Company events Company pension Discounted or free food Employee discount Free parking Health & wellbeing programme On-site parking Sick pay
Licence/Certification:

Driving Licence (required)
Work Location: In person