Job Description

Our growing In-House Maintenance Team is seeking an experienced, customer-focused team member to join us as a Void Supervisor , to support the effective management of subcontractors in delivering a first-class void service to our tenants. This is a great opportunity for a motivated leader with a proven track record of driving team performance and improvement.



This role is crucial in ensuring our properties are repaired to our void standard within agreed timescales and ready for our tenant's to move into. You will be joining a sector leading in-house repairs service, supervising procured subcontractors and ensuring Midland Heart's professional standards are maintained on the front-line.

Your day-to-day responsibilities will include:

Pre-inspect voids to be scheduled and allocated to contractors, against our agreed void standard.



Monitor the site health and safety practises to ensure our subcontractors work safely and leave our properties in a safe condition for new tenants



Manage the works on site through to completion with a sharp eye on quality delivery.



Build and maintain a strong relationship with contractors to enable us to work collaboratively with our supplier chain for a common goal, 'Tenants at Heart'



Carry out thorough post inspections and provide appropriate completion documentation to our Lettings Teams to enable a swift and smooth sign up process for our tenants



Provide weekly internal updates for Performance Reporting on completions and post inspections



Attend weekly update meetings with Lettings Teams to advise on Expected Completion Dates and the progress of works



Collaborate with wider business functions to implement data-driven improvements, always seeking to provide the best service for our tenants



Our ideal candidate? Your application will demonstrate the following:



A relevant qualification in a building related discipline, site management or equivalent knowledge as demonstrated through a track record of relevant work experience.



Supervisory and team management experience in a Social Housing, Repairs and Maintenance setting.



Construction knowledge or experience, including Health & Safety legislation & CDM Regulations



Awareness of managing budgets alongside the associated financial administration.



What's on offer? As well as a competitive salary and a Van + Fuel Card, you'll also have access to our award-winning company benefits. This includes access to Medicash, access to our benefits portal offering you discount with many big brands as well as up to 8% matched pension contributions. For more information on our company benefits, please visit our website!



Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.



Interested? Click "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal and submit a comprehensive CV which clearly demonstrates why you're the ideal candidate for the job.



Please be advised that we reserve the right to cease recruitment activity should suitable candidates be appointed prior to the advertised closing date.



We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.