Job Description

Volunteer and Participation Co-ordinator

Salary:

32,000 pro rata

Hours:

0.8 (4 days a week - includes occasional evening groupwork)

Reports to:

Head of Services

Contract:

12 month (subject to probationary period)

Office Base:

Business Park near Gloucester (subject to change 2026), agile working including home, office and community?

Annual Leave:

25 days plus bank holidays

Other Information:

Post is restricted to women under Schedule 9, part 1, Equalities Act 2010

Applicants will undergo an enhanced Disclosure and Barring Service (DBS) check

The post is based in Gloucester with regular travel across the whole county and occasional travel within the south west region or nationally. Use of a car is essential

Post involves flexible working hours, with up to one evening per week and one weekend day per month

Equality Statement

We aim to meet all of our obligations under the Equality 2010 Act and welcome applications from women from all sections of society. We will make reasonable adjustments to the working environment as required.

Key Responsibilities

Service Delivery

1. To develop, coordinate and manage the volunteer and participation strategy

2. To develop and deliver a structured accredited training programme for Volunteers

3. To develop, deliver and co-produce a range of specific groupwork for survivors

4. To lead on ensuring Survivor Voice is embedded in all the work we do

5. To ensure Volunteers feel valued, supported and empowered.

6. To provide supervision to all Volunteers involved in this service.

Management

1. To form part of the Management Team of the organisation

2. To deliver line management and supervision to Volunteers

3. To undertake the responsibilities of a Designated Safeguarding Officer

Service Development

1. To build effective and positive relationships with partner agencies across Gloucestershire

2. To coordinate and manage the recruitment of Volunteers to support in specific ways

3. To deliver initial training of volunteers alongside team members

4. To plan, coordinate and facilitate support meetings for volunteers

5. To plan and coordinate additional volunteer training and opportunities

6. To undertake observations of volunteers

7. To undertake annual appraisals for Volunteers

8. To develop alternative pathways for volunteers to support the work of the organisation e.g. fundraising volunteers

Training

1. To coordinate the initial training of volunteer support workers alongside team members

2. To plan and coordinate additional volunteer training

3. To develop necessary training for new volunteer roles

4. To develop, market, deliver and evaluate training on sexual violence to other professionals in the area with support from team members

Quality Assurance

1. To ensure services provided are within agreed organisational policy and process

2. To proactively maintain professional knowledge and practice and attend and contribute to team meetings

3.

To ensure compliance and responsiveness to child and adult safeguarding policies and procedures

Monitoring and Evaluation

1. To ensure that all service activity is recorded, inputted and evaluated

2. To work to all agreed monitoring and evaluation procedures and to contribute to their continual improvement

3. To provide specific data as required and to write reports as necessary

Communication

1. To ensure effective communication of information resulting in an accessible, reliable and smooth running service for all service users.

2. To promote a positive view of GRASAC with external partners and stakeholders

Other

1. Engage with line management, supervision, training, personal development and wellbeing, using opportunities provided by GRASAC to do so

2. Work in partnership with RCEW and other rape crisis centres as necessary

3. Any other reasonable task commensurate with this post

Essential

Desirable

Qualifications, Training and Experience

1. Experience of supporting, supervising or managing volunteers or paid staff

2. Experience of delivering training

3. Experience of developing, planning and evaluating training sessions

4. Experience of building positive relationships

5. Experience of multi-disciplinary working, in particular, mental health, social care and police

6. Experience of successful project planning and implementation

Experience of working with women/people who have experienced sexual violence

Experience of delivering direct support to people in distress

Skills and Abilities

7. Able to motivate a team of volunteers

8. Skilled in maintaining boundaries and able to support volunteers

9. An ability to work confidently and sensitively with people from a range of diverse backgrounds

10. Confidence and competence to deliver training sessions

11. Confidence in working with distressed people and the ability to inspire confidence in others

12. Exceptional verbal & written communication skills

13. Ability to maintain up to date records and to collate and input monitoring and evaluation data

14. Competence in Microsoft office applications

Knowledge

15. Comprehensive understanding of the impacts of sexual violence

16. Understanding of and commitment to the feminist perspective of sexual violence held by GRASAC

17. Comprehensive knowledge of the short and long term effects of trauma

18. Good knowledge of safeguarding principles

Personal Traits

19. Creative, flexible and curious

20. Ability to work as part of a small team

21. Passionate about supporting women who have experienced sexual violence

22. Commitment to own wellbeing and able to source support or ask for assistance

23. Commitment to continuing own professional development

Other

24. Ability to travel across Gloucestershire

Job Types: Part-time, Temporary
Contract length: 12 months

Pay: 32,000.00 per year

Expected hours: 30 per week

Schedule:

Monday to Friday Weekend availability
Work Location: In person

Application deadline: 16/07/2025