Job Description

Purpose of the Role

The Volunteer Coordinator plays a key role in supporting the Forum's work by recruiting, coordinating and motivating volunteers to contribute their skills and time effectively. This role ensures that volunteers are well-supported, given meaningful opportunities, and that all volunteer activities are delivered in line with organisational policies on safeguarding, GDPR and health and safety. The post-holder will also work to strengthen partnerships and celebrate volunteer achievements.

Key Responsibilities

Volunteer Recruitment and Coordination

Actively recruit, interview and onboard new volunteers in line with the Forum's objectives and values. Match volunteers to suitable roles and signpost them to relevant work areas and projects. Maintain up-to-date records of volunteers, including skills, availability, and placements. Schedule volunteer activities and coordinate rotas to ensure appropriate coverage across programmes.

Volunteer Support and Motivation

Provide ongoing support, supervision and motivation to volunteers. Develop and deliver induction sessions and training opportunities to enhance volunteers' skills and confidence. Create opportunities for recognition and celebration, including nominating volunteers for awards.

Policies, Procedures and Reporting

Ensure all volunteer activities are delivered in compliance with health and safety, GDPR, and safeguarding policies. Maintain accurate records and write monthly progress reports for the Forum Manager, highlighting achievements, challenges and future plans. Contribute to policy development and improvements to volunteer management systems.

Partnership Development and Recognition

Identify and enable opportunities for partnership working with local organisations, community groups and stakeholders. Seek and apply for relevant awards and external recognition for volunteers and the Forum's volunteering programmes.

Person Specification

Essential:

Experience of recruiting, coordinating or supervising volunteers or staff. Strong interpersonal and communication skills, with the ability to motivate and support a diverse range of people. Excellent organisational skills, with the ability to manage multiple tasks and priorities. Knowledge of safeguarding, GDPR and health and safety requirements. Experience in report writing and record-keeping. Proficiency in using Microsoft Office, including Excel. Ability to build partnerships and represent the Forum externally. Full UK driving licence.

Desirable:

Experience of applying for awards or external recognition. Knowledge of the local voluntary/community sector. Qualification or training in volunteer management or community engagement. Experience of using online evaluation platforms such as JISC.

Additional Information

The post will require occasional evening or weekend work. An enhanced DBS check will be required prior to starting the role.
Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: 12.80 per hour

Expected hours: 15 per week

Work Location: In person