Job Description

Volunteer Co-ordinator - (Mental Health Organisation)

Job Overview

Stepping Stones are currently recruiting for a part time Volunteer Co-ordinator.

Stepping Stones is a user led organisation with a remit to support people who experience common mental health problems and who reside in West Dunbartonshire. Stepping Stones is managed by an experienced team of staff with support from the Board of Directors and is mainly funded by the West Dunbartonshire Health and Social Care Partnership. The organisation has been providing services for nearly 35 years and has a range of supports available for people aged 16 years and older. Stepping Stones is dedicated to inclusivity and co-production, enabling its members to develop services that have a positive impact on mental health and wellbeing.

Vacancy is for a Volunteer Co-ordinator - Hours 16hrs per week - Salary30,750 pro-rata

Please note the annual salary for 16hrs is approx. 14k

:

This is an exciting role for a Volunteer Coordinator to join an established and dedicated staff team to provide various opportunities that empower individuals to make a difference in their community and support them to build confidence, skills and pathways for their future. As the Volunteer Coordinator at Stepping Stones you would lead on our new volunteering programme; shaping our volunteer strategy, roles and model, working on recruitment, training, and support of volunteers across our services, events and projects. You will manage enquiries, build relationships, promote opportunities, supervise and provide guidance, promote training, celebrate achievements and ensure best practice and adherence of relevant policy and procedures throughout volunteering journeys. You will also be responsible for maintaining accurate records, rotas, and evaluations on our CRM database. You will support our Placement Educators who manage Trainees and Volunteer Counsellors in support of our service provision. At present, Stepping Stones have voluntary roles for individuals to support Group Activities, Counselling, Therapies, Awareness raising and Fundraising. The Volunteer Coordinator will work with colleagues to identify "next steps" pathways for our members, peers and supporters that promote good mental health, wellbeing and recovery. There is an expectation that this role will help to build relationships between services, educators and younger people. Initially based at our Clydebank office, the role requires flexibility and you will be required to work irregular hours which may include evenings and occasional weekends. Our support services are offered across the West Dunbartonshire area. This post is ideal for a creative person with volunteer management experience, and a background in the third sector or health and social care, we also welcome those with lived experience or a background in mental health. If you are passionate about people and making a difference, we would love to hear from you.

Principle Tasks and Responsibilities:

Supporting People

? Meet and get to know existing Volunteers, Peers and Members of Stepping Stones.

? Develop Volunteers existing skills & support learning pathways.

? Ensure there is appropriate training available for volunteers.

? Celebrate volunteering, recognise their contributions and champion their work.

? Support the individual mental health and wellbeing needs of the Volunteers.

? Provide regular support and supervision to Volunteers.

? Provide Volunteers with access to social, recreational and educational activities.

? Encourage and support the development of peer support throughout the service.

Supporting the Services

? Establish and maintain strong links and networks with other organisations, both statutory and voluntary.

? Build relationships with local schools and educators.

? Facilitate coproduction with volunteers, members and staff in future service development.

? Contribute to the planning, delivery and day-to-day operation of the services Stepping Stones provides.

? Plan and participate in promoting the services of Stepping Stones.

Day to day operations

? Lead the recruitment process for volunteers and ensure they are appropriately matched and inducted.

? Lead on processes such as PVGs, GDPR, Safeguarding, H&S and regulatory paperwork for volunteering.

? Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.

? Provide support with planning, rotas, risk assessments and budgets for events where volunteers are involved.

? Maintaining accurate records or activities and meetings of volunteer activities.

? Support the delivery of activities where volunteers are involved.

? Ensure notes of all work undertaken with and by volunteers are recorded on the service database, is kept up to date and in good order.

? Any other duties relevant to the post.

Person Specifications (Will be assessed at application and interview stages)

Essential Experience

? Ability to be creative in your work.

? Ability to be a team player.

? Experience of coordinating or working with volunteers in a community or third sector setting.

? Experience of recruiting, training and supporting volunteers

? Experience of group facilitation and one-to one support.

? Experience of working as part of a team

? Experience of partnership working and community engagement.

? Understanding of the role and value of volunteers in community-based work.

? Knowledge of safeguarding, equal opportunities and anti discriminatory practice.

Desirable Experience

? Experience of marketing (Ideally promoting volunteering opportunities).

? Experience of fundraising.

? Experience of direct working with people who have common mental health problems.

? Experience of networking with a number of different agencies.

? Experience in a social care setting.

? Experience of person centred working and inclusive practice.

? Experience of planning rotas or coordinating volunteer schedules.

? Experience of contributing to funding or monitoring reports.

? Understanding of personal development and pathways to employment.

Essential Qualification /Education /Training

? Evidence of, or a willingness to work towards, a recognised qualification in Volunteer Management within an agreed timescale.

Desirable

Qualification /Education /Training

? Evidence of further training and development in Volunteer Management.

? A recognised Social Care qualification.

? A recognised qualification in fundraising

Essential Skills, abilities and knowledge

? Well developed communication skills both verbal and written.

? Strong organisational skills ? Good networker and relationship builder.

? A supportive, collaborative team player

? Good problem-solving skills and calm approach to challenges.

? Ability to motivate and support a diverse range of individuals

? Ability to plan ahead and coordinate rotas and schedules effectively

? Ability to plan and prioritise workload.

? Ability to manage self.

? Ability to work under pressure and to deadlines.

? Confident promoting volunteer opportunities

? Competent in administrative skills and use of Microsoft packages and a database system.

? Ability to undertake activities in partnership with volunteers. A good general standard of education

Desirable Skills, abilities and knowledge

? An understanding on the PVG Scheme and Volunteer policies in Scotland.

? Information and Technology skills.

? Communications and Marketing skills.

? An understanding of the demographics and challenges for residents of West Dunbartonshire.

? An understanding of Neurodiversity.

? An understanding of current policy and legislation in relation to mental health and well being.

? An understanding of barriers to employment.

? Trauma informed.

Essential Personal Qualities

? A commitment to equal opportunities and challenging prejudice, stigma and discrimination.

? The ability to work flexibly and as part of a team.

? Must be committed to continuous personal development.

? Must be a positive, enthusiastic, motivated individual.

Desirable Personal Qualities

? A commitment to the development and growth of volunteering

TO APPLY

Please review the full job description, and person specifications before submitting your application (

cover letter

and

CV

). You can find more information about Stepping Stones on our website and socials. You can gather an overview of who we are, our values, the impact our work has, and the role available:

https://www.stepstones.org.uk/work-with-us/

If you are inspired but are looking for further information before applying then you can make an Informal enquiry, please do reach out by calling on the telephone

0141 941 2929

If applying please send a letter of interest, along with your CV via:

Email

admin@stepstones.org.uk

Or

Post:

Stepping Stones, Ground Floor, Social Economy Centre, 63 Kilbowie Road, Clydebank, G81 1BL

DEADLINE

Closing date Sunday 1st February 2026

Stepping Stones vacancies will be advertised in line with our equality, diversity and inclusion recruitment policies. Any successful applications will be contacted for an interview. Applications who are not shortlisted for interview will not receive feedback.

Thank you for your interest in wishing to join us, we look forward to hearing from you.

Job Type: Part-time

Pay: 14,057.00 per year

Application question(s):

Do you have the ability to be based in Clydebank Office during and commute across West Dunbartonshire? Do you have experience of coordinating or working with volunteers in a community or third sector setting? Do you have experience of of recruiting, training and supporting volunteers ?
Experience:

Volunteer Management: 1 year (required) Fundraising: 1 year (preferred) mental health: 1 year (preferred) Charity : 1 year (required)
Work Location: In person

Application deadline: 01/02/2026