Job Description

Join us as a Volunteer Driver in Keynsham, Bristol and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.
As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.
Main duties of the job

• Drive patients to non-emergency appointments
• Assist individuals in accessing vital hospital services
• Coordinate with our dispatch teams for seamless operations
• Foster positive relationships within the community
• Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

About us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Details
Date posted
21 August 2025
Pay scheme
Other
Salary
Depending on experience 50p per mile with reimbursement for approved expenses
Contract
Voluntary
Duration
1 years
Working pattern
Flexible working
Reference number
E0473-Keynsham
Job locations
Ashmead Business Centre
Ashmead Road
Keynsham
Bristol
BS31 1SX
Job description
Job responsibilities
As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.
No prior experience is necessary - just bring your caring attitude. There are no set shifts or required hours, however we do have a preference for weekend availability, although not set in stone.
You simply let us know your availability, and well schedule pick-ups accordingly. Its fully flexible and based on when you're free.
What benefits can you expect?

• 50p per mile with reimbursement for approved expenses
• The chance to make a tangible difference in your local community
• Be a part of our excellent EMED Volunteer Team
• Comprehensive induction, training, and ongoing support
• Opportunities to connect with new people

Other duties include:

• Drive patients to non-emergency appointments
• Assist individuals in accessing vital hospital services
• Coordinate with our dispatch teams for seamless operations
• Foster positive relationships within the community

What happens after you apply for this opportunity
After you apply, a member of our team will contact you to go through a simple screening process to learn more about your background, discuss the role in more detail and give you an opportunity to ask questions about the role.
If its a good fit, well invite you to a face-to-face meeting where well check your car, review your documents and explain the next steps. From there, well arrange your training, help you complete a DBS check and make sure youre confident and ready to begin. Job description
Job responsibilities
As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.
No prior experience is necessary - just bring your caring attitude. There are no set shifts or required hours, however we do have a preference for weekend availability, although not set in stone.
You simply let us know your availability, and well schedule pick-ups accordingly. Its fully flexible and based on when you're free.
What benefits can you expect?

• 50p per mile with reimbursement for approved expenses
• The chance to make a tangible difference in your local community
• Be a part of our excellent EMED Volunteer Team
• Comprehensive induction, training, and ongoing support
• Opportunities to connect with new people

Other duties include:

• Drive patients to non-emergency appointments
• Assist individuals in accessing vital hospital services
• Coordinate with our dispatch teams for seamless operations
• Foster positive relationships within the community

What happens after you apply for this opportunity
After you apply, a member of our team will contact you to go through a simple screening process to learn more about your background, discuss the role in more detail and give you an opportunity to ask questions about the role.
If its a good fit, well invite you to a face-to-face meeting where well check your car, review your documents and explain the next steps. From there, well arrange your training, help you complete a DBS check and make sure youre confident and ready to begin.
Person Specification
Experience
Essential

• A valid driving licence with (no more than 6 penalty points)
• A friendly and empathetic demeanour
• Access to a 4 door (minimum) car
• Alignment with our organisation's values
• Basic IT skills (like the use of smartphone)

Person Specification
Experience
Essential

• A valid driving licence with (no more than 6 penalty points)
• A friendly and empathetic demeanour
• Access to a 4 door (minimum) car
• Alignment with our organisation's values
• Basic IT skills (like the use of smartphone)