Job Description

Who we are

Teens Unite is an energetic, ambitious, and fast-growing charity dedicated to improving the lives of 13-24-year-olds during, and after cancer.

We're not a medical charity - we don't exist to cure cancer. We empower young people to live positively with cancer and thrive beyond it. We organise activities, programmes, and residential stays that give teenagers and young adults the opportunity to enjoy new experiences, make friends, learn new ski ls, and live life to the full without cancer holding them back.

Teens Unite is entering an exciting new chapter of growth as we work towards opening the first retreat in England for teenagers and young adults impacted by cancer.

With this growth comes an increased need to strengthen our volunteer support. We're recruiting for a charismatic, organised, and passionate Volunteer Resource Manager to ensure volunteers are a valued resource for Teens Unite- maximising their impact, overseeing recruitment, coordinating activities, and consistently acknowledging their contributions while regularly sharing the difference they make.

Reporting to:

Chief Executive

Location:

Broxbourne, Hertfordshire

Contract:

Permanent

Hours

: 35 hours Mon - Fri. Part time/ flexible working, of a minimum of 25 hours a week will be considered. (occasional flexibility required to accommodate weekend events)

Who you are

You're a natural people manager - someone who thrives on building relationships, connecting with others, and inspiring, organising, and celebrating our incredible network of volunteers.

You have excellent attention to detail, ensuring everyone knows where to be, what role they'll be performing, and what resources or equipment they need to successfully complete projects and tasks.

You'll take ownership of your role, relishing the opportunity to build on existing foundations and collaborate with the team to ensure all volunteer resource requirements are met.

What We Offer

When joining Teens Unite, you can expect:

To join a thriving organisation, with an inclusive, creative, and forward-thinking environment

Be part of a supportive team and lead a friendly volunteer community

Responsibility and ownership of impactful projects that contribute to Teens Unite's success and make a positive impact on the lives of others

Support in your personal and professional development, including access to training

Recently refurbished offices on a private site in the Hertfordshire countryside, with free on-site parking

Flexible working arrangements, including 35 days of annual leave (inclusive of bank holidays), Christmas office closure and summer hours

An optional, company-contributed pension scheme

A competitive salary, reviewed annually

The role:

At Teens Unite volunteers are a pivotal part of our team. They bring extra capacity, fresh perspectives, and shared passion. From supporting our beneficiary facing activities, to community events, our charity shop and corporate volunteering days, we aim to create meaningful volunteering experiences that make a real difference.

This is a chance to shape a programme that ensures every volunteer has a meaningful, rewarding experience with us, and wants to continue making a difference.

Responsibilities:

Lead and grow Teens Unite's volunteer programme, providing structured and meaningful experiences to all

Act as main contact for all volunteers, maintaining strong, supportive relationships

Manage The Outlet volunteer team, including rota planning, performance oversight, and skills development

Develop and deliver corporate group volunteering opportunities to support our partners CSR goals

Build partnerships with local businesses, schools and community groups to encourage more volunteers

Oversee recruitment, induction, and training for volunteers

Match volunteers to roles based on skills, availability, and organisational need

Create a positive, supportive environment where volunteers feel valued and motivated

Monitor and evaluate volunteer activity, hours, and impact; provide regular reporting

Gather and respond to volunteer feedback to create an engaged and motivated team

Provide hands-on support to cover volunteer shortfalls when required, ensuring smooth delivery of activities and services

Implement initiatives to recognise and celebrate volunteer contributions, such as social media spotlights, certificates, and events

Person Specification

Essential:

Experience in people management

Strong communication and interpersonal skills; able to build, motivate and support diverse teams

Excellent organisational skills with ability to manage multiple priorities

Proactive, solutions-focused, individual who works efficiently

Competence in maintaining accurate records and evaluating performance

Full UK driving licence and willingness to travel locally to ensure you can support volunteer events

Desirable:

Knowledge of best practice in volunteer management

Experience in planning and delivering staff recognition initiatives

Understanding of safeguarding considerations in a charity setting

Application Closing Date: Sunday 28th September 2025

Interviews: W/C 6 October 2025

Salary band: 25,000 - 30,000 (depending on experience)

To apply, please send your CV and covering letter to careers@teensunite.org. Please ensure your email is marked 'FAO of Chief Executive'.

Teens Unite are committed to ensuring a diverse, inclusive, and respectful workplace. We value and celebrate differences in identity, background, and perspective, and we actively work to remove barriers in our recruitment process. If you need adjustments or accommodations during the application process, please let us know.

At Teens Unite, safeguarding is of the utmost importance. All employment is subject to satisfactory employment and criminal record checks to ensure the safety of the young people we support.

Job Types: Full-time, Part-time, Permanent

Pay: 25,000.00-30,000.00 per year

Expected hours: 25 - 35 per week

Benefits:

Additional leave Company events Company pension Free parking Health & wellbeing programme On-site parking Paid volunteer time
Application question(s):

Our head office is based in Broxbourne, Hertfordshire. Are you able to reliably commute to the office for work? Do you have prior experience in a role similar to the one you are applying for? (Yes/No - with a short explanation if yes). What is your current notice period (if any)? In a few sentences, please tell us why you are interested in working with Teens Unite, and what attracts you to this role in particular.
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 28/09/2025
Reference ID: Volunteer Resource Manager