Job Description

Part-Time Supervisor/Shop Assistant

Are you a pizza enthusiast with a knack for leadership and customer service? We're looking for a friendly, reliable, and enthusiastic individual to join our team as a Part-Time Supervisor/Shop Assistant at our busy pizzeria takeaway. If you love working in a fast-paced environment and are committed to delivering excellent service, we want to hear from you!

Location: Brighton and Hove, England, UK

Hours: Part-time, evenings and weekends required.

Commitment: We are looking for someone who can commit to at least one year of employment with us.

Key Responsibilities:

As a Part-Time Supervisor/Shop Assistant, you'll play a dual role, supporting both our daily operations and our team. Your responsibilities will include:

Shop Assistant Duties:

Customer Service: Greeting customers warmly, taking orders accurately (in-person and over the phone), and processing payments efficiently.
Food Preparation Support: Assisting with basic food prep tasks, such as preparing ingredients, boxing pizzas, and packaging orders for collection or delivery.
Maintaining Cleanliness: Keeping the front-of-house area, counters, and customer waiting areas clean, tidy, and presentable at all times.
Order Management: Ensuring orders are correctly assembled and ready for timely collection or dispatch.
Stock Management: Helping to restock drinks, packaging, and other front-of-house supplies as needed.
Supervisor Duties:

Team Support: Providing guidance and support to other shop assistants, especially during busy periods.
Opening/Closing Procedures: Assisting with opening and/or closing the shop, including cash handling, till reconciliation, and securing the premises.
Problem Solving: Handling customer inquiries or minor issues effectively and escalating complex matters to management when necessary.
Quality Control: Ensuring high standards of food presentation and customer service are consistently met.
Training : Occasionally assisting with the training of new team members on front-of-house procedures.
What We're Looking For:

Experience: Solid previous experience of 2 years minimum in a customer service role, ideally within a food service or retail environment. Experience in a supervisory or leadership role is a plus.
Availability: Must be available to work evenings and weekends. Flexibility is highly valued.
Reliability: Punctual, dependable, and committed to your scheduled shifts.
Communication Skills: Excellent verbal communication and interpersonal skills.
Team Player: Ability to work effectively as part of a team and independently.
Proactive Attitude: Eager to learn, take initiative, and contribute to a positive work environment.
Physical Stamina: Able to stand for extended periods and lift moderate weights if required.
Commitment: A strong commitment to working with us for at least one year.
What We Offer:

A friendly and supportive working environment.
Competitive hourly wage.
Opportunity to develop supervisory skills.
Staff discounts on delicious pizza!
If you're passionate about pizza and ready to take on a key role in our takeaway, we encourage you to apply! Please submit your CV and a brief cover letter outlining your availability and why you'd be a great fit for our team.

Job Types: Part-time, Permanent

Pay: 12.25-12.50 per hour

Benefits:

Employee discount Flexitime Store discount
Experience:

Waitress : 2 years (required)
Location:

Brighton BN2 3ET (required)
Work Location: In person