Job Description

Overview

East Village is a vibrant neighbourhood offering homes, retailers, open space, exciting events and community activities. There are c70 buildings set on 26 acres of land housing close to 4000 residential and commercial properties.

Experience

- Proven experience in safety, security, or fire safety management.
- Strong understanding of fire risk principles.
- Experience managing and training multi-site or large teams.
- Competence in report writing, record keeping, and using safety management systems.
- Experience delivering training and performance improvement programs.
- History of working collaboratively with statutory bodies and emergency services.

Competencies / Qualifications

- Excellent organisational skills with strong attention to detail.
- Strong communication and interpersonal skills, with the ability to handle sensitive situations calmly and professionally.
- Ability to work well with others, make clear decisions, and deliver results under pressure.
- IOSH Fire Safety Certificate or equivalent (desirable).
- Fire Marshal / Fire Warden certification (desirable).
- Incident Command or Emergency Response training (desirable).

Responsibilities

Operational Leadership
- Oversee deployment, supervision, and performance of Waking Watch staff.
- Conduct regular shift briefings, patrol audits, and spot checks to ensure compliance with KPIs.
- Coordinate and monitor response to alarms, incidents, and resident concerns.

-Implement a comprehensive training Matrix and ensure its delivered

- Line management to the EVML waking watch supervisors

- To meet regularly with the H&S team

- Edit and amend current SOPS as changes occur

Compliance & Documentation

- Review patrol logs, incident reports, and training matrix.
- Ensure all statutory checks, drills, and audits are completed and documented.
- Support preparation for inspections by fire authorities and other regulators.

Training & Development

- Deliver and coordinate induction training for new Waking Watch staff.
- Implement ongoing refresher training programs and competency assessments.
- Address performance issues through coaching and structured improvement plans.

Risk Management

- Conduct hazard identification and site inspections.
- Liaise with contractors, engineers, and the local fire service as required.

Resident & Stakeholder Engagement

- Provide clear communication to building management, contractors, and emergency services.
- Support resident safety meetings and awareness initiatives.

Key Performance Indicators (KPIs)

- 100% completion of daily patrol logs and safety documentation.
- Zero missed patrols or unreported incidents.
- 100% completion of required training for all staff.
- Positive resident safety feedback and reduced safety-related complaints.
- Timely closure of all Over-C actions.

Line Management

To line manage the EVML waking watch supervisors

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: 42,000.00 per year

Work Location: In person