Job Description

Job Category: Logistics - Warehousing
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DP World is at the heart of Britain's trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. DP World Contract Logistics-Group offers tailored logistics concepts for the automobile, supplier, and consumer goods industries. We support everything from planning to implementation of reliable process chains by understanding all the needs and requirements and making individual solutions possible.
DP World Contract Logistics International UK is part of the globally operating logistics company DP WORLD CONTRACT LOGISTICS Holding Ltd., with around 51,000 employees.
An exciting opportunity has arisen at our DP World Contract Logistics site for an experienced Warehouse Administrator to join our team in Stanford-le-Hope, Essex. This role is essential to the smooth running of the warehouse office, acting as a key contact point for customers, warehouse teams, and hauliers. You will provide administrative support, ensure accurate data entry, and help maintain high standards of service and compliance. This is an on-site position, working Monday through Friday.
Location: DP World Contract Logistics, Stanford-le-Hope, Essex
Hours: 40 hours per week, Monday to Friday, this will be a rotating shift pattern between the core hours of 6am and 10pm
Contract: Permanent
How You Will Contribute

• Provide a high level of customer service and act as a key point of contact.
• Answer incoming calls professionally and handle customer requests promptly.
• Maintain accurate filing and archiving systems.
• Complete daily logs and ensure all documentation is up to date.
• Acknowledge drivers onto site and liaise with visiting contractors.
• Input manual data into the Warehouse Management System (WMS) with 100% accuracy.
• Process collection and delivery documentation and produce delivery paperwork.
• Generate customer reports and complete online customer orders.
• Support warehouse operations by producing orders ready for picking.
• Liaise with management and shift supervisors to ensure smooth operations.
• Complete all KPIs and reporting requirements within agreed timescales.

What You Will Bring Qualifications

• Basic high school education with exam passes in English and Mathematics.
• College qualifications beneficial but not essential.

Experience

• Previous administration experience is required.

Skills

• Proficient in Microsoft Word, Excel, and email.
• Excellent attention to detail and accuracy.
• Comfortable using the internet and learning new software packages.
• Strong interpersonal skills and ability to work with people at all levels.
• Able to work independently or as part of a team.
• Strong organizational and prioritization skills.

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse, and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster toward a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses-Ports and Terminals, Marine Services, Logistics, and Technology-and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
We're also reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector toward better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures-not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises syncreon, Imperial, and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.