Job Description

Job Opening: Customer Service & Warehouse Clerk

Location:

GretaGrove - Leicester

Job Type:

Full-Time | Monday to Friday

Industry:

Surface Finishing Distribution

GretaGrove, a trusted name in surface finishing solutions, is seeking a reliable and motivated

Customer Service & Warehouse Clerk

to join our dynamic team. If you're someone who enjoys a balance of customer interaction and hands-on work, this hybrid role is for you.

Key Responsibilities:

Customer Service (Office-based duties):

Respond to customer inquiries via phone, email, and in person Process orders and provide accurate product information Coordinate with sales and logistics to ensure smooth order fulfillment Maintain records and update customer databases Help resolve product or delivery issues with professionalism and care

Warehouse (Physical duties):

Pick, pack, and prepare customer orders for dispatch Receive and inspect incoming goods Organize stock and maintain a clean, efficient warehouse environment Assist with inventory control and stocktakes Operate forklifts or lifting equipment (training can be provided)

Who You Are:

Previous experience in customer service and/or warehouse operations preferred Strong communication and organizational skills Comfortable with computers and inventory systems Physically capable of lifting and moving goods Forklift license a plus (or willingness to obtain one) A team player with a positive, can-do attitude

What We Offer:

Competitive salary and benefits Full training and onboarding support A friendly, supportive work environment Opportunities for growth within a growing company Work with a committed team in a specialized, niche industry
Job Types: Full-time, Permanent, Graduate

Pay: 12.21-13.50 per hour

Benefits:

Company events Company pension Employee discount On-site parking
Work Location: In person

Reference ID: CustomerService15424
Expected start date: 01/08/2025