Job Description

Company Background

Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, roofing, construction products and external facade materials.

As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.

The Role

The main responsibilities of the role are to plan and organise warehouse activities efficiently and safely (through supervisors where applicable). As a Warehouse Manager, you will be responsible for motivating employees and monitoring performance. You will be ensuring the team complies with legislation and company standards whilst providing a high level of customer service at all times. As part of the role you will budget and have financial responsibilities, including identifying and implementing cost control measures. You will be aiding the Operations Manager in the daily running of the branch.

You will report directly into the Operations Manager.

Key Relationships

Externally - Customers and suppliers

Internally - Branch management, Branch employees and Head Office

Candidate Requirements

Behaviours:

Customer focused

Team player

Can do attitude

Flexible

Good communicator

Professional

Detail conscious

Results driven

Proactive

Skills:

People management experience

Numerate

Literate

IT Knowledge (MS Office)

Forklift License

Warehouse Experience

Product Knowledge

Health and safety aware

Banksman and shunter qualifications

First aider

Manual handling training certificate

Key Responsibilities

Customer Service & Performance:

Ensures a high level of product knowledge.

Checks that quality and accuracy of goods are delivered against purchase orders and delivery/advice notes.

Reports and documents if goods are damaged or whether discrepancies have occurred with deliveries.

Labels and catalogues goods as required, as well as booking goods using Encon systems.

Picks goods accurately from order documentation.

Securely packs and labels goods going out to customers and other branches.

Safely loads all goods onto vehicles ensuring that the relevant paperwork is completed and included.

Advises of shortages or low stock levels when appropriate.

Participates in stock takes as required.

Carries out requirements of Environmental waste streaming in a timely manner.

Acts in a courteous, polite and professional manner with all customers and colleagues.

Promotes a high level of customer service by ensuring correct materials are provided efficiently.

Checks that the customer is satisfied and whether if anything further is required.

Performs tasks safely within stipulated service level agreements.

Compliance:

Follows procedures for securing premises, equipment, stock and cash.

Identifies and raises awareness of staff training needs.

Identifies and reviews legal criteria that relates to warehouse personnel e.g. health and safety legislation.

Ensures legislation is adhered to in the Warehouse.

Raises issues that may impact on health and safety requirements and ensures that they are rectified immediately.

Ensures that the Warehouse employees adopt a clean as we go policy, so the Warehouse space is kept tidy and free from hazards.

Ensures stock rotation is carried out and that shelf life stock is monitored and recorded in line with company procedures.

Ensure appropriate segregation of waste streams to maximise recycling, in line with company procedures.

Ensure a clean tidy and safe working environment is maintained.

Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety are carried out in full.

Investigates incidents and generates reports.

The booking of staff holidays, cover with agency when required and filling out the correct time sheets.

Any other duty reasonably requested by management.

This list is not exhaustive and may be subject to local variation.

Standard Terms, Conditions and Benefits

Working Hours -45

Holiday Entitlement- 23 Days plus bank holidays

Encon Work Save Pension- Yes

Life Assurance Plan- Yes

Bonus Scheme- Yes

#INDMP

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme
Benefits:

Company pension Free parking Health & wellbeing programme Store discount
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

East London: reliably commute or plan to relocate before starting work (required)
Experience:

Warehouse Management: 1 year (required)
Work Location: In person