Job Description

About Us:

Wilsons Underlays Limited, located in West Yorkshire, is a leading manufacturer and supplier of high-quality underlays and flooring solutions. We are committed to delivering exceptional quality and innovative designs, supported by a diverse product range and a customer-focused approach.

Job Summary:

The Warehouse Operative will play a key role in the day-to-day operations of our warehouse, ensuring that all orders are accurately picked, packed, and dispatched, while maintaining stock levels, health and safety standards, and excellent customer service.

Key Responsibilities & Duties:

Collect labels produced by the sales office and ensure they are applied correctly to orders. Pick, pack, label, sort, and load daily orders onto the relevant courier services using machinery and production equipment as necessary. Pick and load products for all Wilsons Underlays retail deliveries efficiently, ensuring all deliveries leave on schedule. Monitor stock levels and raise any low stock concerns with management promptly. Safely unload containers and delivery vehicles, meeting target times. Represent Wilsons positively, providing excellent customer service at all times. Attend to customers visiting the company in a professional manner, ensuring delivery and collection notes are completed and signed correctly. Take on responsibilities beyond daily tasks, making suggestions to management to improve work processes. Wear Wilsons branded clothing provided by the company at all times. Ensure the security of company vehicles, warehouse, and yard where appropriate. Ensure personal safety and the safety of others while engaged in work activities, following procedures and correctly using machinery and forklift trucks. Be available and willing to work additional overtime as required to ensure smooth service to customers and completion of daily tasks. Take reasonable care for the health and safety of yourself and others, cooperating with management regarding health and safety legislation and company requirements. Perform any other reasonable duties as requested by management.

Person Specification:

Previous experience in a warehouse or logistics environment is desirable. Ability to operate warehouse machinery and forklifts (training may be provided). Strong attention to detail and organisational skills. Ability to work effectively in a team and independently. Reliable, proactive, and flexible with working hours, including potential overtime. Commitment to health and safety standards and procedures.

Process Improvement & Initiative:

Use your knowledge and initiative to continually help improve internal processes.

Professional Conduct:

Wear appropriately branded company clothing as provided and comply with the company dress policy. Demonstrate flexibility with working hours and availability, including weekends, bank holidays, and overtime, as required to support smooth daily operations and service delivery. Adhere to all company policies and procedures as outlined in your employment contract and employee handbook.

Working Conditions:

Fast-paced warehouse environment with physical activity, including lifting, carrying, and moving products. Operation of warehouse machinery and equipment, including forklifts and pallet trucks. Exposure to standard warehouse conditions, including varying temperatures, noise, and outdoor work. Flexible schedule with potential overtime to meet operational demands. Strict adherence to health and safety standards, including use of PPE and safe working practices. Team-oriented role requiring effective communication, professionalism, and a proactive approach to workflow and safety.

The ideal candidate will:

Previous experience in a warehouse, logistics, or similar operational role is desirable. Ability to carry out physically demanding tasks, including lifting, moving, and handling stock safely. Confident in using warehouse equipment and machinery (e.g., pallet trucks, forklifts). Strong attention to detail with the ability to pick, pack, and label orders accurately and efficiently. Reliable, punctual, and able to work both independently and as part of a team. Ability to work in a fast-paced environment and meet daily deadlines and targets. Flexible and willing to work overtime when required to support operational needs.

What We Offer:

Standard Hours:

Mon-Thu 09:00-19:00, Fri 09:00-09:00 (47.5 hrs) Bright Exchange Performance-related bonus Employee Assistance Programme Ongoing training and development opportunities Collaborative and dynamic work environment
If you are a reliable, hard-working individual with a strong work ethic and an interest in warehouse operations, please submit your application, including your CV and a cover letter, to Sharona at jobs@wilsons-underlays.co.uk

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Expected hours: 47.5 per week

Benefits:

Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Work Location: In person