Job Description

Overview

We are seeking an experienced and proactive Warehouse Manager to oversee our shipping and receiving operations within a dynamic logistics environment at our Telford (UK) location. The ideal candidate will possess strong supervisory skills, extensive warehouse experience, and a solid understanding of supply chain management systems. This role offers an excellent opportunity to lead process improvements, optimise transportation management, and ensure seamless coordination across all shipping activities. The successful applicant will play a vital role in maintaining operational efficiency, safety standards, and continuous improvement initiatives within our organisation.

Here's what you'll be doing:

Oversee order processing, inventory management, shipping logistics, and returns for our e-commerce platform. Build and maintain relationships with external partners, including payment providers, shipping carriers, and third-party vendors. Support budgeting and financial analysis for e-commerce operations. Ensure prompt response to internal and external communications, especially time-sensitive requests. Monitor warehouse capacity and ensure readiness for daily sales order volumes. Negotiate rates and manage relationships with 3PL warehouse partners; review and approve invoices. Manage contracts with freight providers and maintain accurate shipping rates in our systems. Dispute and request credits for late or undelivered shipments. Develop and maintain inventory control processes, including cycle counts and annual physical inventory. Standardize and improve operational processes globally by collaborating with local and international teams. Lead, train, and mentor direct reports, including Operations Associates and Regional Operations Managers. Other duties as assigned.

Experience/Education Requirements

Minimum of two (2) years of experience in a management role within a busy warehouse environment, with a demonstrated track record of successfully leading and developing a team. Strong project management and multitasking skills. Excellent analytical abilities to turn data into actionable insights. Experience working cross-functionally with marketing, product development, and customer support. Strong communication skills for both technical and non-technical audiences. Experience with international markets and global e-commerce platforms is a plus.

Physical Demands & Work Environment

Occasional standing, walking, sitting, and lifting up to 35 kilos. Exposure to typical warehouse and office environments; minimal noise
If you want to join a dynamic team, please submit your resume. We look forward to hearing from you!

ABOUT TEAMSON

At Teamson, we are passionate about creating happiness and inspiring beautiful homes. Our mission is to merge style, sustainability, and joy to empower individuals in designing and living their best lives. As a global company with a team of 200 dedicated employees, we specialize in kids, pets and home furnishings.

Over the past 25 years, Teamson has evolved into a thriving company with a diverse consumer base spanning North America, Europe, Asia, and Australia. As a family-run company, we prioritize the values of trust, craftsmanship, and excellence in everything we do. Our commitment to quality and safety is at the core of our business, ensuring that every product we create brings joy and inspires imagination in children and families around the world.

With locations in New York, Georgia, England, and Taiwan, Teamson offers a range of career opportunities, including in-office and remote-options. We believe in fostering a supportive and inclusive work environment where every team member can thrive and contribute to our collective success. Join our Teamson family, where we believe that happiness starts at home, and together, we can create beautiful and enriching experiences for children and families everywhere.

Job Types: Full-time, Permanent

Pay: 40,000.00 per year

Benefits:

Casual dress Employee discount On-site parking
Ability to commute/relocate:

Telford TF3 3BJ: reliably commute or plan to relocate before starting work (required)
Experience:

Warehouse management: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person