Job Description

THAI EXPRESS/SUPR GROUP - WAREHOUSE SUPERVISOR

We are currently looking to hire a Warehouse Supervisor. Your primary role will be ensuring the smooth running of our warehouse and ensuring picking, packing and loading of orders that get sent to our Thai Express restaurants. Our warehouse managed ambient food and packaging products

This role will require flexibility to manage the needs of a growing restaurant chain you will need to manage your shift times to ensure the smooth running the business.

Your will the primary person to support the warehouse and will need to be hardworking, multi-tasking take full ownership.

Main Duties - Manage the warehouse End-to-End

Handle all incoming deliveries Book-in with suppliers Off-load using a forklift Check off delivery prior to acceptance Organise the warehouse and ensure stock is rotated Manage all outbound orders Enter all orders in Warehouse system (Ambient/Fresh/Frozen) Build ambient pallets for each store - 10-20 pallets per week Book in with pallet hauliers such as Pallet Line Load into haulier truck using forklift/handball as required Reconcile order with stores once received Logistics Management Co-ordinate all logistics with haulier or logistics company Work with our direct suppliers to ensure fresh and frozen orders are delivered with success Manage all deliveries scheduled into our sites (WEEKLY, MONTHLY, BANK HOLIDAYS) Constant tracking and monitoring of Deliveries into ours sites Where company's own vehicle is being used - this may require driving to wholesalers to pick up goods and or delivery to sites on London if required Warehouse duties Keep warehouse organised daily/weekly basis and reorganise when large loads of product are arriving. Use Warehouse management system and keep all products up to date Monthly stock takes Alert managers to low stock and short-dated stock Clean warehouse and keep tidy (inside & out) Organise incoming/outgoing catering equipment and kitchen equipment used by our restaurants Basic maintenance of the forklift Basic maintenance of the warehouse Document Health & Safety procedures, Risk Assessments to ensure best practise operation of the warehouse

Experience Required:

Have worked in warehouse doing distribution/order preparation work: 2-3 years min Good telephone manner Good level of English both oral and written Medium level of IT knowledge - Email, Web system usage, pick up new systems quickly

Additional Duties and Opportunities

Manage the planning of importation of goods for Thai Express Amazon Fulfilment - set up, manage and run an online store on Amazon Be involved with administration and store level tasks as required Working toward becoming Warehouse Manager

Profile of Candidate

You will be a team player and be able to adapt the needs of our store managers Have confidence to make decision, find solutions and deal with unexpected issues and errors Committed and trustworthy individual will only be considered Responsible and dependable Go beyond core duties to ensure you contribute to the growth of business Forklift License - Yes, but will train right candidate. Driving License - Mandatory due to location of warehouse. Driving Experience: Good. Must be able to drive and deliver goods on 3.5 T truck if required Physically Fit and healthy

Location & Hours

Waltham Abbey - EN9 3BZ (Car required to travel to our offices) Full time role Hours - Average 40-50 hours, flexibility on start times with requirement of business. You may need to work Occasional Sunday and Bank Holidays, stay late or come early to meet deliveries You will need to prepared to answer queries outside typical work hours where needed

About Thai Express/SUPR Group

We are globally the largest Thai quick service restaurant brand. In the UK we launched 10 years ago, and operate for 10 stores/restaurants which 5-6 further outlets opening in next 2 years. We require talented and hardworking team players to join us in order to make Thai Express a national UK brand. Our head office and warehouse are located in Waltham Abbey.

http://www.suprgroup.uk

http://www.thaiexpress.co.uk

Job Types: Full-time, Permanent

Pay: 35,000.00-38,000.00 per year

Benefits:

Company pension Cycle to work scheme Discounted or free food Employee discount Free parking On-site parking Sick pay Store discount
Schedule:

Monday to Friday Weekend availability
Application question(s):

You can travel to Waltham Abbey (EN9) via your Car within 45 mins daily Support the business outside typical work hours (8am-7pm) to assist with the smooth running of warehous operations
Experience:

Warehouse management: 2 years (required) Managing and Building Pallets: 2 years (preferred)
Work Location: In person

Expected start date: 11/08/2025