Job Description

Position Overview

We are seeking an experienced Senior Web Designer to join our team. This role requires advanced technical expertise in WordPress and Elementor, combined with the ability to develop custom booking and ordering systems that meet complex business requirements.

Key Responsibilities

Design and develop sophisticated WordPress websites using Elementor Pro to an expert level Build and integrate custom booking systems for appointments, services, and reservations Create bespoke product ordering and e-commerce solutions

Manage the complete website launch process, including domain configuration, hosting setup, SSL certificates, and DNS management

Coordinate and execute website migrations from staging to live environments

Provide ongoing technical support and maintenance for existing client websites

Troubleshoot and resolve urgent issues with live client sites, ensuring minimal downtime

Monitor website performance and proactively address potential problems

Manage and coordinate external designers and freelancers on projects, ensuring quality standards are met Oversee multiple projects simultaneously, managing timelines and delivering to strict deadlines Delegate tasks effectively and provide clear direction to external team members Develop custom post types, taxonomies, and advanced custom fields to support complex functionality Optimise website performance, load times, and user experience across all devices Maintain and update existing websites, troubleshooting technical issues as they arise Collaborate with stakeholders to understand requirements and translate them into functional web solutions Review and quality-check work from external designers before final delivery Ensure all designs are responsive, accessible, and follow modern web standards Implement SEO best practices and integrate analytics tracking

Perform regular backups and security updates across client websites

Essential Skills & Qualifications

Technical Expertise:

Expert-level proficiency in WordPress (theme customisation, plugin integration, and core functionality) Advanced knowledge of Elementor Pro, including custom widgets, dynamic content, and theme building Strong command of HTML5, CSS3, JavaScript, and jQuery Experience with PHP and MySQL for custom functionality development Proficiency in WooCommerce for e-commerce implementations Knowledge of REST APIs and third-party integrations Experience with booking plugins (e.g., Amelia, Bookly) or ability to develop custom solutions

Extensive experience with web hosting platforms (cPanel, Plesk, or similar)

Strong understanding of DNS management, domain registrars, and SSL certificate installation

Experience with website migration tools and techniques

Knowledge of website backup solutions and disaster recovery procedures

Design & UX:

Strong visual design skills with excellent attention to detail Deep understanding of UX/UI principles and responsive design Proficiency in design tools such as Figma, Adobe XD, Photoshop, or Illustrator Understanding of accessibility standards (WCAG compliance)

Project Management:

Proven experience managing external contractors and design teams Strong project management skills with ability to juggle multiple deadlines Experience with project management tools (e.g., Asana, Trello, Monday.com, or similar)

Additional Requirements:

Minimum 2 years of professional web design experience Portfolio demonstrating complex WordPress/Elementor projects Knowledge of web security best practices Strong problem-solving abilities and analytical thinking Excellent communication skills and ability to explain technical concepts to non-technical stakeholders Ability to manage multiple projects and meet deadlines

Experience working under pressure to resolve critical website issues

Strong client-facing skills with the ability to manage expectations during technical incidents

Full UK driving licence and own transport

Willing and able to commute to Tiptree regularly

Desirable Skills

Experience with page builders beyond Elementor (Gutenberg, Bricks, Oxygen) Experience with Shopify Web Builds Knowledge of web hosting environments and DNS management Familiarity with SEO tools and Google Analytics Experience with email marketing platform integrations Understanding of conversion rate optimisation principles Basic understanding of web server configuration (Apache/Nginx)

Experience with CDN configuration (Cloudflare, etc.)

Knowledge of website monitoring tools (Uptime Robot, Pingdom, etc.)

Familiarity with WordPress debugging and error log analysis

Location & Working Arrangements

Office location: Tiptree, Essex

Must have own reliable transport for commuting

[Specify: Full-time office-based / Hybrid working / Days per week required in office]

Personal Attributes

Self-motivated with the ability to work independently Detail-oriented with commitment to delivering high-quality work Proactive in staying current with web design trends and technologies Strong organisational and time management skills Team player with a collaborative mindset Leadership qualities with the ability to mentor and guide other designers Decisive and able to maintain project momentum under pressure

Calm and methodical when dealing with urgent technical issues

Excellent problem-solving mindset with the ability to think on your feet

Customer-focused with a strong sense of accountability

Job Type: Full-time

Pay: 28,000.00-35,000.00 per year

Benefits:

Company events Company pension On-site parking
Work Location: In person