Job Description

Web Project Administrator

Location:

Doncaster

Hours:

Full-time

Salary:

Competitive

Are you an organised, proactive multitasker with a talent for managing projects and supporting clients?
Talk To Media is looking for a Web Project & Account Manager to join our growing team!

In this role, you'll keep projects running smoothly from start to finish -- coordinating tasks, supporting our team, maintaining client communication, and ensuring deadlines are met. If you thrive in a structured, fast-paced environment and enjoy balancing admin, planning, and client interaction, this could be the perfect fit.

What You'll Do

General Responsibilities

Act as the main point of contact for clients and internal web team for all project-related queries. Provide day-to-day administrative support through phone and email. Manage task allocation and scheduling within the team, checking progress regularly. Assist with scoping, quoting, and planning work alongside designers, developers, and account managers. Contribute ideas in team meetings and collaborate with colleagues on broader marketing activity.

Project Management

Oversee the full lifecycle of projects, ensuring they are delivered on time and to a high standard. Work with clients to define project goals, scope, requirements, and expectations. Produce and maintain key project documentation, including timelines, briefs, proposals, and progress updates. Coordinate team workloads and monitor deadlines. Carry out quality checks to ensure project accuracy, functionality, and usability. Support with content population and basic system updates where required. Lead project meetings, present updates, and gather client feedback. Track project performance and budgets to ensure successful delivery. Review project outcomes and provide insights or recommendations to clients.

Account Management

Manage multiple retained clients, keeping in regular contact through calls, emails, and meetings. Produce monthly activity reports summarising completed work and upcoming recommendations. Identify opportunities for improvements, new ideas, and efficiencies for clients. Maintain a proactive, solutions-focused mindset.

Key Skills & Experience

You'll be a great fit if you:

Have experience managing projects, ideally within a digital or marketing environment. Are highly organised, detail-focused, and confident handling multiple priorities. Communicate clearly and professionally with both clients and internal teams. Have a good understanding of digital platforms (WordPress experience is helpful but not essential). Are a problem-solver with a positive, can-do attitude. Can work independently while also collaborating well within a team.

Why Join Talk To Media?

At Talk To Media, collaboration and creativity are at the heart of what we do. You'll join a friendly, supportive team of 10, working across a wide range of exciting client projects in a fast-paced agency environment.

We offer:

Competitive salary A friendly, close-knit team environment. Opportunities to develop your skills and grow within the agency. Regular team socials and a positive, forward-thinking culture. Company Pension. An extra day off for your birthday. Additional holidays based on time spent at the company. Free annual eye test. Free on-site parking
If you're ready to take your career to the next level and make an impact in a vibrant agency environment, we want to hear from you! Join us at Talk To Media and help shape the future of digital marketing.

Job Type: Full-time

Ability to commute/relocate:

Doncaster DN9 3QS: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have digital/marketing agency experience?
Location:

Doncaster DN9 3QS (preferred)
Work Location: In person