Job Description

The Role:

We're looking for a proactive and detail-oriented Website Manager to join our growing marketing team at Charles & Dean - one of the UK's leading finance brokerages. In this role, you'll take ownership of maintaining and evolving our website and digital platforms, ensuring a seamless, high-quality user experience across all touchpoints. You'll have a strong grasp of front-end development languages (HTML, CSS, JavaScript), an eye for design, and experience working with tools like Figma. Ideally, you'll have worked with HubSpot CMS or WordPress, with a good understanding of Conversion Rate Optimisation and UX best practices and how to optimise digital journeys. You'll work closely with the wider marketing and design team, helping to shape the digital face of Charles & Dean -- ensuring our website not only looks great but converts effectively.

About You:

You're a problem-solver with a good eye for detail and a real interest in how people interact with websites. You've started to build up a solid set of front-end and design skills, and you're now looking for the right environment to put them to good use. You're comfortable building pages using HubSpot Content Hub, creating modules, and working with front-end coding languages (HTML, CSS & JavaScript). You're a confident web designer with a curious mindset and a willingness to get stuck in -- whether that's testing different approaches to improve lead generation, exploring user journeys, or keeping an eye on how pages are performing. You've had some experience with tools like Figma, SEO, CRO, and Google Analytics. Most of all, you're eager to learn, contribute, and help shape a website that delivers a standout experience for users -- and gets results.

Requirements and Skills:

Essential skills and experience:

? Proven experience managing websites e.g. WordPress or HubSpot (highly desirable)

? Strong HTML/CSS knowledge

? Strong understanding of SEO (both technical and on-page)

? Good understanding of Conversion Rate Optimisation (CRO) and UX best practice

? Good understanding of Website Design (Using Figma or similar tools)

? Project management skills with the ability to lead website projects end-to-end

? Experience using analytics tools (e.g. Google Analytics, Search Console, VWO)

Desirable skills (nice to have):

? Graphic design or content editing experience (e.g. Adobe Creative Suite, Canva)

? Knowledge of JavaScript or other web development languages

? Understanding of web accessibility and compliance standards

? Ability to interpret data and make insight-led decisions

? Familiarity with website security and GDPR compliance

Responsible for:

The ideal candidate is forward-thinking, innovative, and a confident communicator. You'll be an effective team player with strong attention to detail and demonstrable experience in website creation, optimisation, and ongoing management.

? WEBSITE DELIVERY - Own the planning, development, and continuous improvement of the Charles & Dean website, ensuring it supports and reflects the wider marketing strategy. You'll oversee the implementation of new web features and pages that enhance usability, performance, and functionality.

? WEBSITE CONTENT & UX - Collaborate closely with the content team to shape and publish engaging, on-brand website content that clearly communicates product value. Ensure design and messaging are consistent, user-focused, and aligned with SEO and CRO best practices.

? WEBSITE PERFORMANCE REPORTING - Monitor site performance using tools such as Google Analytics and Search Console. Deliver structured, data-driven insights and regular reports that highlight user behaviour, lead generation metrics, and opportunities for optimisation.

? COMPLIANCE & GOVERNANCE - Ensure the website adheres to FCA and GDPR regulations. Work with compliance and key stakeholders to guarantee all web content is up to date, accurate, and fully compliant across all pages and integrations.

Why Charles & Dean?

Private Healthcare through Vitality Access to Spill Mental Health Support Access to Octopus Money Financial Advice Enhanced Sick Pay Cycle to Work Scheme Company Pension Referral Programme Company Events Free Parking 22 days Annual Leave, plus Birthday Day Off
This vacancy applies to our headquarters in Stamford, Lincolnshire. The role is hybrid, requiring you to be on-site three days a week, with the flexibility to work from home for the remaining two days.

Job Types: Full-time, Permanent

Pay: Up to 34,000.00 per year

Schedule:

Monday to Friday
Work Location: Hybrid remote in Stamford, PE9 4TD

Reference ID: Website & Digital Performance Manager - Aug 2025