Job Description

We are currently looking for a

Weekend Host / Receptionist

at our site in

Plymouth

.

Within this role the successful candidate will be giving the highest level of customer care and satisfaction, ensuring customers and visitors receive an immediate and courteous welcome. And, to also ensure all customers are directed to the relevant sales executive and that their details are correctly put into the Host Module - emphasis is on ensuring a seamless interaction between the sales team and customer.

What can we offer you?

25 Days holiday (Pro-rota) Commission Scheme Car Benefit Scheme Scottish Widows Pension Scheme Employee Assistance Programme Life Assurance Excellent training and support Career progression Cycle to work scheme Eye care vouchers Long Service awards Employee of the month awards

Salary:

12.21 per hour (13.5hrs)

Working hours

Saturday between the hours of 09:00 and 17:00 (30 minutes for lunch) and Sundays 10:00-16:00 including bank holidays.

Showroom Host Responsibilities:

Communicates the Mercedes-Benz culture of quality and excellence Provides 'meet' and 'greet' support for the sales department, and all other departments when necessary Approaches & welcomes all visitors in a friendly and open manner Personally establishes contact between customers and an appropriate member of staff Provides administrative support to the sales department in line with the company and Mercedes-Benz standards and processes Delivers consistently high standards of accuracy and quality in the completion of information Communicates and develops strong personnel relationships with customers Identifies training and development needs for self as part of the performance management process Ensures all areas of Health & Safety operate effectively and within the requirements of the law Builds good relationships with manufacturers, professional bodies, suppliers and statutory representatives

What's required from you?

Competent IT skills Excellent customer service experience and interpersonal skills Must be accurate and show attention to detail Excellent ability to work under pressure Flexibility in dealing with varying workloads and tasks Strong sense of initiative
We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.

Job Types: Part-time, Permanent

Pay: Up to 12.21 per hour

Experience:

Customer service: 2 years (preferred)
Work Location: In person