Job Description

Harrogate Neighbours is an award-winning organisation with a recent rating of Good from the Care Quality Commission.

Our mission is to offer our staff the time, care, warmth, compassion, and support necessary to make Harrogate Neighbours a true 'homely' experience for our clients, and an amazing place to work.

We help our Clients to live independently, to keep their dignity, and increase their quality of life.

What you'll be doing:

As the organisation's Weekend Receptionist, you will act as the organisation's first point of contact for telephone enquiries on weekends. You will be based at The Cuttings, our extra-care scheme, and will welcome clients, service users, contractors, medical professionals, and other stakeholders who visit The Cuttings, in a friendly and helpful manner. The Receptionist will be a positive and professional individual, who will be highly organised and tidy, keeping the reception area presentable at all times. You will also provide basic administrative support to the Scheme, such as scanning, copying, filing, and distributing post, and keep the reception email inbox up to date. The Receptionist will also liaise through email and handovers with the Lead Receptionist to support with internal promotional documents, such as posters, leaflets, newsletters, and flyers in line with the activity plan.

The receptionist working times will be Friday, Saturdays and Sundays, 9.00am-5.00pm.

What we need you to bring to our community:

Minimum of 1 years' in a reception role Minimum Grade C in English and Maths GCSE (or equivalent) Excellent interpersonal and communication skills Excellent written communication skills Good knowledge of Microsoft Office tools - Word, Excel, Outlook Basic knowledge of Social Media Platforms (Facebook, Twitter and Instagram) Confident telephone manner Confident communicating at all levels Attention to detail Creative in your approach Willingness to develop yourself Experience working in a care or medical setting desired
What's in it for you?

Fully paid induction and shadowing period Free on-site parking Bank Holiday Enhancement Group and 1-to-1 Wellbeing Sessions Handy transport links - 5 min walk to Starbeck station Access to hundreds of high street discounts
Please note that successful candidates will be subject to an Enhanced DBS check.

What next:

If you're ready to join a growing organisation, please apply now to help us to continue building an amazing community at Harrogate Neighbours. We look forward to receiving your application!

Please note, we reserve the right to close this advertisement earlier than the closing date should we appoint a successful candidate. So, please apply as soon as possible!

Job Types: Part-time, Permanent

Pay: 12.39 per hour

Benefits:

Canteen Discounted or free food Employee discount Free parking Health & wellbeing programme On-site parking Referral programme Store discount Transport links
Schedule:

Every weekend Weekends only
Ability to commute/relocate:

Harrogate: reliably commute or plan to relocate before starting work (required)
Experience:

Receptionist: 1 year (required) Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 29/05/2025
Reference ID: HN23327