Job Description

Proposed Interview Date: 19 November 2025

Closing Date:

Sunday 02 November 2025

Contract Type: Permanent

Salary Range of 30,691.29 - 33,732.26

Working Pattern: 36 hours per week

Location: Glenrothes

Supporting Statement

As part of your application, you must provide us with a

Supporting Statement

which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the

How to Apply

section of our Career Site.

Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resume'. Your Supporting Statement must not be a CV.

More information is available on our Career site at

www.fife.gov.uk/jobs/supportingstatement

.

Job Details

We are looking for a passionate and experienced practitioner to support families to maximise their income by benefit take up and budgeting skills and to advocate on their behalf with issues they are unable to resolve alone.




You will be expected to travel throughout Fife to family homes, schools or other community settings, travel expenses will be paid.




Main tasks include:




Providing information, advice and support to vulnerable families


Assisting clients with benefit checks, benefit applications and budgeting support.


Ensuring supported referrals are made to agencies and services who can give additional support to those coping with multiple and complex issues.


Liaising with a wide range of external agencies who are working to deliver welfare support services.

The Person

You will be Educated to SCQF level 5, which includes National 5 or SVQ level 2 or Standard Grades at Credit level or equivalent or National Certificate in Advice and Guidance, Customer Care, Administration, or equivalent area.




You should also understand poverty and the barriers this causes, as well as having knowledge of benefits and support services. Communication skills such as advising and listening are crucial in this role to build a trusting relationship with your client.




A driving licence is essential to this role and the ability to travel throughout Fife.

Further Information

Role Profile

- when preparing your supporting statement, review the role profile and think about how you meet the essential criteria

Role Profile

How We Work Matters -

Our employees are expected to display and promote certain behaviours in the workplace. See our

How We Work Matters

behaviour framework for more information.

Employee Benefits -

Employees have access to a benefits package that offers discounts on a wide range of products and services

Directorate Information -

Council Department information

Social Media

-

Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.

Alternative Formats

-

Job information can be made available in alternative formats, to make a request please email:

transactions.recruitment@fife.gov.uk

For Further Information Please

Contact :

Louise Hynd -

Louise.Hynd@fife.gov.uk