Job Description

Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability.
Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects.
Our mission is to provide quality, highly trained dependable staff to our customers, whenever they need us.
OVERALL PURPOSE OF THE JOB
The Wellbeing Officer will support vulnerable adults and children in their own homes.
The post holder will provide respite care which may include sitting services, befriending and taking clients out, and encouraging socialisation.
Hourly Rate:
Monday to Sunday - 12.30 per hour
Essential Criteria:
Right to live and work in the UK
Full valid driving licence, access to a car and willing to obtain business use.
Residing in the area advertised
Desired Criteria:
Previous caring experience
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Important Information
Location: NI Various, Northern Ireland
Date Posted: 9th June 2025
Closing Date: 23rd June 2025
Industry: Healthcare
Job Type: Casual
Salary: 12.30 Hourly
About the role
SOCIAL CARE TASKS (in line with the service users individual care plan)
Provide respite care to support the primary carers by maintaining social interaction including activities with the service user whilst they would otherwise be alone these duties may include, conversation, reading, board games, assisting with homework for younger service users or activities which interest the service user
Assist with the provision of a safe environment for those who need constant supervision and help. This must be in accordance with current health and safety legislation
Supervise the service user outside the home as stipulated in the care plan, this may include attending Crossroads Activity Room, social outings, or light physical activity
Undertake activities to support the service users physical and intellectual wellbeing
In line with the clients care plan, administer only the medication as per the service users blister pack and as prescribed by a qualified medical practitioner
In line with the clients care plan, prepare, and serve meals and washing up thereafter.
Encourage socialisation
ADMINISTRATION AND TRAINING
Participate in an induction programme and attend ongoing in-service training determined by individual need; or organisational requirements or statutory obligations.
Liaise regularly with the Scheme Manager(s) (and colleagues if necessary).
Notify the Scheme Manager(s) immediately of any change in availability to work.
Observe and report back promptly to the Scheme Manager(s) any alteration in the family circumstances affecting service provision.
Complete accurately, correctly and submit to the Scheme Manager(s) signed weekly time sheets and expense claims.
Provide flexible cover for colleagues in the event of holiday/sickness, or absence for personal reasons whilst working as part of a local team of Wellbeing Officers.
Attend regular team meetings as convened by the Operations Team (this is a contractual obligation).
Assist with completion of incident / accident forms accurately and submit promptly to the Scheme Manager(s).
Place typed up Care Plans in Service User's homes.
REGULATORY REQUIREMENTS
Comply with Registration Requirements of N.I.S.C.C.
Comply with requirements of Regulation and Quality Improvement Authority
FURTHER INFORMATION
Relevant information about the families who receive Crossroads care will be given to or subsequently obtained by the Wellbeing Officer and Monitoring Officers. It is vital that this information is kept confidential and unauthorised disclosure of personal service user information is considered to be gross misconduct; which may result in disciplinary action.
You should note that the various duties; responsibilities and associated activities as stipulated in this job description constitute part of a Wellbeing Officer's terms and conditions of employment.
This and the tasks identified are not exhaustive and will be subject to review in light of the changing circumstances. It is not intended to be rigid and inflexible, but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned; this may involve working in a different scheme area.
Further Information
You are required to advise Scheme Management of any changes to your personal circumstances which impinge upon your duties as a care attendant.
You must hold a full driving licence, valid insurance (business use) and have use of a car
You must reside in the area advertised
It is desirable that you have previous caring experience
N.B. Crossroads reserves the right to interview only those candidates who appear from the information provided to be the most suitable for the post.
What you will need
Required criteria

• Right to work and live in the UK
• Full driving licence, valid insurance (business use), use of a car
• Residing in the area advertised

Desired criteria

• Previous caring experience

Apply now
Professional skills you'll need for this job opportunity
Ability to Identify and Anticipate needs
Listening to patients
Providing Care
Administering Therapy
Crossroads Care NI
Crossroads is a not for profit organisation dedicated to supporting, serving and strengthening carers and those with care needs. We have been helping people across Northern Ireland since 1979.
Crossroads is a not for profit organisation dedicated to supporting carers and those with care needs across Northern Ireland.
Crossroads supports people through a number of projects:
Domiciliary - person-centred care, helping people live independently at home.
Young Carers - supporting children and young people who are caring on a daily basis.
In Your Prime - tackling loneliness and social isolation among older people in Northern Ireland.
Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability. Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects.