Job Description

Job description
Join our dynamic Future U Student Support Team as a Wellbeing Officer and play a vital role in promoting and supporting positive mental health and wellbeing across our student community.



In this impactful role, you will provide tailored guidance and practical support to students facing emotional or mental health challenges, helping them to thrive during their time at UCEN Manchester.



You will work collaboratively across internal teams--including academic support, curriculum, and disability services--as well as external agencies, to ensure students are empowered with effective strategies for wellbeing and academic success.



The role involves a diverse range of delivery methods, including one-to-one sessions, drop-ins, workshops, and online meetings, ensuring accessible and inclusive support for all students.

We have an exciting opportunity at our Openshaw campus to join our Student Support Team as a Wellbeing Officer on a permanent, full time (35 hours per week), term time only (34 weeks) basis.

Site Information

Our Openshaw campus is a vibrant, modern hub of learning, equipped with outstanding, industry-standard facilities designed to inspire both staff and students. Located just outside Manchester city centre, the campus offers a wide range of vocational and academic courses, with specialist spaces for areas such as construction, engineering, health, and digital.

Who are UCEN Manchester?

At UCEN Manchester, we are proud to be recognised as a leading further education provider, rated 'Good' by Ofsted and renowned for our commitment to excellence and innovation. As an employer of choice, we offer state-of-the-art facilities across our campuses, providing a modern, inspiring environment for both staff and students. Our inclusive and forward-thinking culture supports personal and professional development, with a strong focus on wellbeing and work-life balance. When you join UCEN Manchester, you become part of a passionate team dedicated to transforming lives and shaping the future of education in Greater Manchester.

Benefits

35 days paid annual leave plus 5 paid bank holidays (pro-rated for weeks worked per year) 3 well-being days per year (FTE) Significant pension contribution Retail discounts Employee Assistance Program Cycle to work scheme

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities.

Skills, Qualifications and Experience

To be successful in this role, you will need to:


Degree level qualification Experience of working with adults and/or young people with mental health difficulties including assessment, advice, risk and crisis management and intervention. Ability to create and maintain good working relationships with students, academic and administrative staff and external agencies Evidence of working in a multi-agency or education environment. Evidence of promoting wellbeing initiatives Experience of managing a scheduled caseload alongside responding to people presenting in crisis. Experience of working within a multi-disciplinary team and aligning your day-to-day work to the goals of the Future U Student Support Team as determined by Head of Student Advice, Support and Wellbeing Excellent written and verbal communication skills, including the ability to lead on relevant training and awareness-raising activities Ability to listen and communicate with empathy Ability to display emotional resilience when faced with challenging behaviours Flexible, creative and solution focussed approach to completing tasks Ability to adapt to different situations and environments; alongside effective time management skills. Ability to work on own initiative and as an effective team member. Excellent administration and record-keeping skills, to include IT and use of Microsoft Office.

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

At UCEN Manchester, we're committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. UCEN Manchester is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester's and the UK's rich diversity and vibrancy.

The closing date for this job advert is 02/09/2025. However, sometimes the job advert may close early if we receive a good response!