Job Description

BRIEF DESCRIPTION

Responsible for the daily management of our Birmingham site and to lead the existing Operations team to ensure the efficient and cost-effective fulfilment of customer requirements. Accountability of professional service on incoming goods, storage, and dispatch service, encompassing both speed and accuracy with right first-time approach.

Working hours:

Monday to Thursday 9.00 a.m. to 5.30 p.m. Friday 9.00 a.m. to 4.30 p.m. (39hrs)

Location:

Birmingham, B11 3RE

ABOUT US

A family owned and directed Company creating innovative window covering solutions for the window blind trade. Decora manufacture and distribute a wide range of blind types and components and provide wholesale and made to measure solutions.

Established in 1979, Decora has grown exponentially into a well-recognised and trusted Company winning numerous awards over the years including the Business Growth Award at the Lisburn Business Awards and being recognised within the Top 1000 to inspire Britain as one of the UK's most dynamic companies. Decora take pride in designing, creating, engineering, manufacturing, and distributing their own products and services. Decora nurture consumer demands to deliver products which embrace their needs and add a personal touch to create blind collections that are unique and individual. Multiple brands deliver an array of products, each exuding a passion to provide quality collections with desirable aesthetics. Decora continually invest in training and technology and have been awarded the ISO 14001 quality standard and recognised as Investors in People. With over 900 people and at almost 500,000 sq. ft, Decora manufacture approx. 30,000 blinds every week which makes them one of the leaders in blind industry.

In 2018 Mzuri Holdings Group was established and after BGF investment in 2020 the Group expanded its portfolio through acquisition. Decora, being the biggest business within the Group was joint by companies in Lithuania, England, Holland, Sweden and Germany. All businesses contribute to an exciting Mzuri Holdings portfolio and place the Group in a strong position for further growth and expansion, with more acquisitions planned to drive trade and e-commerce.

MAIN DUTIES AND RESPONSIBILITIES

Located at our site in Birmingham, being responsible for the day-to-day Operations within the site. Plan and co-ordinate the incoming goods, storage, and dispatch of items in a timely and efficient manner to achieve your team objectives and Key Performance Indicators (KPIs), as determined by the Senior Operations Manager. Responsibility to ensure structured training and development for self and team to enhance skill levels, product, knowledge, flexibility, absence cover, safety & welfare of your team. To ensure effective, safe, accurate and timely stock management to include space allocation, stock transfer and dealing with non-confirming product. Working closely with the Purchasing department to ensure adequate stock levels. Organising and ensuring accurate and periodic cycle counts and stock takes. Timely reporting of all variances, out of stock items / return to stock, etc. and taking corrective action as required. Timely and accurate transfer and recording of all internal stock movements. Ensure the accuracy and strict control of all relevant documentation and administration relevant to your area. Ensure that the awareness of customer expectations on 'Service' and 'Right first time' are promoted throughout the organisation. Be responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer. Ensure quality procedures and team quality targets are strictly adhered to. Monitor and enhance the inspection process for Incoming goods and finished products. Develop and maintain a robust process to manage Supplier Quality though clear and concise reporting. Ensure that all quality concerns are investigated and addressed to a prompt and full conclusion. Encourage and facilitate employee through cross-functional improvement teams. Implement and promote the company's Health and Safety Policy, ensuring safe working conditions and practices within the Warehouse. To facilitate customer visits and customer training requirements on site, scheduling these into the day-to-day operations of the site. To be a key holder and open / lock up at appointed start and closing times if required. Provide strong leadership, direction and mentoring, thereby fostering and sustaining co-operation and team spirit. Any other reasonable duties which may be required by management from time to time, including discretional overtime.

ESSENTIAL REQUIREMENTS

Educated to GCSE level or equivalent with a C grade pass in Math's and English Full clean UK driving licence with access to own vehicle. A minimum of 3 years' recent, relevant Warehouse Management experience in a busy fast moving industry. Strong experience in driving and ensuring stock accuracy within a high-volume Warehouse. Experience of managing teams within tight quality and efficiency parameters Proficient in the use of Microsoft Office packages; word, PPT and excel. Experience of managing employee relations Experience of training/developing staff Experience of driving a forklift and order picker Strong people management skills High level of interpersonal skills Excellent planning, organising and prioritising skills. Ability to make decisions and use initiative. Ability to implement, and ensure compliance with, Company policy and procedures. High level of honesty and integrity Forward thinking Customer focused Positive / 'Can do' attitude Assertive and confident manner Technical aptitude Willingness to work overtime as required

DESIRABLE REQUIREMENTS

Qualification in Leadership and Management Current forklift licence Knowledge/application of business improvement techniques Proven multi-site experience in operations. Management experience gained within a manufacturing environment. Experience of Quality Systems (preferably ISO 9001 (2008)) Working knowledge of applying 5s and CAYG principles.

WHAT WE OFFER

Enhanced Annual Leave Attendance Awards Health Cash Plan Life Assurance Long Service Awards

To Apply

Please forward your CV and covering letter, which demonstrate how the above criteria are met, through the 'Apply Now' button below.

Closing date:

Friday, 1st August 2025.

Applicants should be able to provide proof that they have right to work in the UK.*

Applicants please note: We reserve the right to enhance the above criteria to facilitate shortlisting.

Decora is an equal opportunities employer and is committed to supporting an inclusive workplace. Should applicants require adjustments during the application and/ or interview process please reach out to our Recruitment Team via phone or email.

Recruitment agencies please note: Where recruitment agency assistance is required our Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.

Job Types: Full-time, Permanent

Benefits:

Health & wellbeing programme Life insurance On-site parking Store discount
Experience:

relevant Manager: 3 years (required)
Location:

Birmingham B11 3RE (preferred)
Work Location: In person

Application deadline: 01/08/2025
Reference ID: WMB/07.25