Job Description

Force
South Wales Police
Role Type
Police Staff
Business Area
K Crime & Criminal Justice
Department
Justice Services
Location
Talbot Green
Grade
SC24
Salary
24,309.00- 28,653.00
Part/Full Time
Full Time
Hours per Week
37
Type of Contract
Permanent
Level of Welsh language ability required?
2
Shortlisting Date
22 September 2025
Interview Date
6 October 2025
Closing Date
29/08/2025, 15:00


Job Advert Description
Would you like a career like no other? If so... JoinUs


South Wales Police brings together thousands of people with the same aim - to keep South Wales safe.


We want to be the best at understanding and responding to our community's needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.


We are looking for someone to #JoinUs as a Witness Care Officer in our Witness Care Team . Could you be who we are looking for?


About the team/Department you will be joining:


We are a unique team supporting victims and witnesses through the court process.


The team are based at Talbot Green Police Station.


About the role and your key responsibilities:


To provide a single point of contact for victims and witnesses and undertake a needs assessment approach to victim and witness care.


What skills and experience do we need you to bring to the role:


To provide a single point of contact for victims and witnesses and undertake a needs assessment approach to victim and witness care.


To undertake general administrative duties.


Receive, respond and investigate enquiries from customers, including complex queries related to area of work.


Provide relevant information, on the phone, face-to-face and/or electronic based.


There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more.


The successful Candidate must be willing to undergo vetting to RV Vetting.


Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis.


If you would like any more information about the role, please contact Natalie Tipper:


Natalie.Tipper@south-wales.police.uk


First time applying for a role with South Wales Police? Be sure to read our application guidance for some hints and tips around the application form and what to expect. Please note the successful candidate must be willing to undergo vetting to the required level.