Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Workplace Coordinator - Gartner Account

Location:

London, UK

Company:

JLL

Employment Type:

Full-time

About This Role

JLL is seeking a dedicated Workplace Coordinator to support our prestigious Gartner account in London. This is an exciting opportunity to be the face of workplace services, ensuring exceptional client experience while managing day-to-day facility operations in a dynamic corporate environment.

Key Responsibilities

Client Relations & Service Delivery

Serve as primary point of contact for Gartner employees and visitors

Manage reception duties and provide outstanding customer service

Handle workplace inquiries, requests, and issue resolution

Coordinate with various service providers and vendors

Facility Operations

Oversee daily workplace operations including space management and room bookings

Manage office supplies, equipment, and inventory

Coordinate maintenance requests and ensure timely resolution

Support health & safety protocols and emergency procedures

Administrative Support

Maintain accurate records and reporting for client deliverables

Assist with event coordination and meeting room setup

Process invoices and manage workplace-related documentation

Support workplace technology and equipment needs

Relationship Management

Build strong relationships with Gartner stakeholders

Collaborate with JLL account team to ensure seamless service delivery

Proactively identify opportunities for service improvements

Participate in client meetings and service reviews

Required Qualifications

2+ years experience in workplace coordination, facilities management, or customer service

Strong communication and interpersonal skills

Proficient in Microsoft Office Suite and workplace management systems

Excellent organizational skills and attention to detail

Ability to work independently and manage multiple priorities

Professional appearance and demeanor

Preferred Qualifications

Experience working with corporate clients or in managed services

Knowledge of health & safety regulations

IOSH or similar safety certification

Experience with CAFM systems or workplace technology platforms

What We Offer

Competitive salary and benefits package

Professional development opportunities

Career advancement within JLL's global platform

Collaborative and supportive work environment

Opportunity to work with a leading global technology research company

About JLL

JLL (NYSE:

JLL) is a leading professional services and investment management firm specializing in real estate. We help clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

Ready to shape the future of work? Apply today to join our team and make a meaningful impact on Gartner's workplace experience.

JLL is committed to equal opportunity and diversity in the workplace.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.