with a passion for delivering quality and service. Having recently opened our
indoor showroom
and holding
100+ cars in stock
, our business is growing rapidly--and we need a
Service Manager
to help us drive forward.
About the Role
This is a hands-on, fast-paced position where you'll take ownership of our service operations. You'll work closely with the
Sales Manager
to ensure our vehicles meet high preparation standards while coordinating with our own technician and
external contractors while
managing our
valeting/prep team
.
This is not a role for someone who wants to hide behind red tape. We want
initiative, decision-making, and energy.
? Key Responsibilities
Oversee vehicle prep and service delivery standards.
Manage and communicate effectively with the valet and preparation team.
Liaise with outside contractors to ensure work is completed on time and to budget.
Resolve pre- and post-sale issues efficiently, keeping the customer experience front and center while keeping outgoing costs to a minimum.
Communicate with warranty providers to ensure timely resolution of claims.
Work closely with the Sales Manager to align service standards with sales expectations.
Who We're Looking For
Proven experience in an automotive service or preparation management role.
Excellent organizational and communication skills.
Confidence to manage customer expectations with a firm but fair approach.
Ability to make independent decisions without the bureaucracy of a main dealer environment.
Commitment, energy, and the drive to bring new ideas and improvements to the business.
What You'll Get
The opportunity to shape the service department of a growing business.
Autonomy, flexibility, and support in a tight-knit family-run company.
A fast-moving environment where your impact is visible every day.
Think you've got what it takes?
Apply now and bring your experience, ideas, and energy to our expanding team.
Job Type: Full-time
Pay: 36,000.00-44,000.00 per year
Benefits:
Company pension
Employee discount
Free parking
On-site parking
Work Location: In person
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