BMW Bristol have an opportunity to join our service leadership team as a Workshop Manager at this exciting time with a complete workshop redevelopment being carried out in the near future. We need someone organised, enthusiastic, and a natural leader of people to lead our team of over 25 technicians through this period and create a culture befitting of this amazing brand and facility.
The individual should be proactive, process driven and committed to meet the high quality of work expected from our customers and brand, whilst managing a busy professional team. The successful candidate will have the ability to quickly prioritise and make decisions employing their excellent communication skills, in both verbal and written communication.
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Job Opportunity
Responsibility for the quality of Technician output, ensuring we are maximising productivities, efficiencies and profitability.
Carry out monthly performance reviews providing feedback and support.
Managing and delegating the workload ensuring efficient running of the workshop.
Demonstrating excellent leadership and communication skills.
Mentoring and developing our team of Technicians to ensure they are meeting all aspects of the BMW training programme and their own personal development.
Building strong relationships between the workshop and Service Advisors to ensure our customers' expectations are prioritised.
Ensuring all aspects of Health and Safety are maintained in the Workshop.
Ensuring our workshop facilities and standards are maintained.
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Company Benefits
Private Medical Insurance
Health cash plan - Claim back medical costs
Rewards platform - Gym & high street discounts
25 Days Holiday (plus Bank Holidays)
Contributory Pension Scheme
Regular Pay Reviews
Life Assurance
Servicing, Parts and Accessories Discounts
Employee Assistance Programme
Staff Referral Scheme
Learning and Development
Enhanced Family Leave
Volunteering Opportunities
Onsite Parking
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Essential Skills
A proven track record in running an efficient workshop environment as a Workshop Manager in the premium sector.
The ability to work in a high-pressured environment and take control of the workload
Fantastic leadership skills that can drive a team of Technicians and Apprentices forward to success.
You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.
The quality of work delivered is of paramount importance and you will be responsible for ensuring that there is a first-time fix for every repair.
You will be working with the latest technology from the brand so self-driven learning is also essential to succeed in this role.
If you would like to be considered for this exciting role, please apply today with a cover letter. We are happy to discuss your earning potential in relation to this role.
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