About the role: The Head of Operations will lead all operational activities for Budget Energy (BENI) across Northern Ireland. The role also supports operations for Flogas NI (FLNI) and other related Flogas businesses were aligned with strategic priorities. The role…
About the role: Reporting to the Head of Customer Operations, the Back Office Manager will be responsible for overseeing core operational support functions, including processing, administration, billing, and credit control oversight. This role plays a key part in ensuring operational…
About the role: We are seeking to recruit a new Credit Control and Collections Team Lead to proactively manage the credit control and collection team. This is an exciting new role and will be key to help develop and roll…
About the role: The Quality & Training Manager will lead the Quality Assurance (QA) and Training teams across the island of Ireland, driving a consistent, high performing culture that underpins customer experience and operational excellence. This role is responsible for…
About the role: Reporting to the Head of Customer Operations, the Contact Centre Manager will be responsible for overseeing the daily operations of our Sales & Customer service teams and delivery of our omnichannel services. Your primary focus will be…
About the role: The Quality & Training Manager will lead the Quality Assurance (QA) and Training teams across the island of Ireland, driving a consistent, high performing culture that underpins customer experience and operational excellence. This role is responsible for…
About the role: The Head of Operations will lead all operational activities for Budget Energy (BENI) across Northern Ireland. The role also supports operations for Flogas NI (FLNI) and other related Flogas businesses were aligned with strategic priorities. The role…
About the role: Reporting to the Head of Customer Operations, the Back Office Manager will be responsible for overseeing core operational support functions, including processing, administration, billing, and credit control oversight. This role plays a key part in ensuring operational…
About the role: Reporting to the Head of Customer Operations, the Contact Centre Manager will be responsible for overseeing the daily operations of our Sales & Customer service teams and delivery of our omnichannel services. Your primary focus will be…
About the role: We are seeking to recruit a new Credit Control and Collections Team Lead to proactively manage the credit control and collection team. This is an exciting new role and will be key to help develop and roll…
About the role: We're seeking enthusiastic and results driven Sales and Retentions Advisors to join our team in Derry on a permanent basis. This is an exciting opportunity to play a key role in expanding our residential customer base across…
About the role: The Collections Agent plays a critical role in managing and resolving customer accounts across both BENI and FLNI regions. This position is responsible for handling inbound customer interactions, managing payment and collection workflows, and ensuring timely and…
About the Role: We're expanding our customer service team to support our continued growth and ensure we maintain the highest standards of support for every customer. Based in our Derry offices, our customer service advisors are the first point of…