Job Description

Cardiff Orthodontic Laboratory, located in Llanishen, Cardiff, is on the lookout for a 3D printing technician and office admin support. We are looking for an enthusiastic individual to manage an entire 3D printing cycle including scanning, file set up, printing, washing, curing, and finishing. To communicate directly with external labs and dental professionals via telephone, email and various digital platforms. Track and organise digital files and printed models ensuring orders meet time deadlines. Managing stock control for 3d printing supplies and to maintain a stock of 3d printers. The successful candidate will also support the office administrator in coordinating work with clients and our team, taking phone calls, packing and dispatching, and any other tasks to help with the smooth running of the lab. No two days are the same.

If you're passionate about 3D printing, delivering top notch customer service, have experience in a similar field or thrive in an ever-changing busy lab environment we would love to hear from you! Dental knowledge/experience will be beneficial but is not required for the role as full training will be provided where necessary.

Enjoy a competitive salary, flexible working hours and a supportive team culture. Plus, a range of exclusive staff deals with 100's of major retailers through our discount schemes.

Responsibilities

- Managing 3D printing stock

- Perform basic maintenance when required on a range of 3D printers

- Scan, download, print, wash, cure and label printed models

- Maintain high standards of cleanliness

- Performing clerical duties including filing, data entry, and document preparation

- Communicating effectively with team members, clients and external stakeholders

- Maintaining office organization and cleanliness

- Packing and Dispatching

Knowledge, skills and experience required:

Good level of education, qualifications in GCSE or higher Ability to communicate effectively with both external parties and colleagues Be able to work under minimal supervision, take initiative and deliver under pressure Excellent phone etiquette A good team player, always willing to help and know when to ask for help themselves Accurate record keeping and attention to detail Computer literate with knowledge in software such as Excel & Word A willingness to learn and try new things Have a customer first approach

What we offer:

Opportunity for training, progression and continued development within Cardiff Ortho and supported by the ALS Dental Group. Highly competitive salary. Excellent team environment in a modern and progressive laboratory. 20 days annual leave (plus bank holidays). Free car parking on-site. Access to the ALS online benefits platform and discount scheme. Access to the ALS Academy for training and education.
We are committed to creating a work experience where everyone feels valued, take a look at our vision, mission & values on our website

Job Types: Full-time, Permanent

Pay: 24,000.00-26,000.00 per year (dependent on experience)

Benefits:

Casual dress Employee discount Flexitime Free parking Health & wellbeing programme Referral programme

Schedule:

Day shift Monday to Friday No weekends Overtime available
Working hours - 8am-4pm, 37.5-hour week (flexible hours available)

Experience:

Basic 3D Printing (preferred but not essential) Administration (preferred but not essential)

Ability to Commute:

Cardiff, CF14 5GH (required)
Job Types: Full-time, Permanent

Pay: 24,000.00-26,000.00 per year

Benefits:

Casual dress Company pension Employee discount Employee mentoring programme Flexitime Free parking Health & wellbeing programme On-site parking Referral programme
Work Location: In person