Job Description

We are seeking an experienced Account Manager to join our team and take ownership of stock management and store operations across one of our largest retail partnerships. This is a key operational role that will ensure seamless delivery of point-of-sale materials and merchandise across our retail estate.



You will manage stock inventory, handle branch queries, and oversee the stock and store module of our systems. You will deliver critical work that supports procurement teams and senior stakeholders while ensuring internal processes and systems are managed effectively. This will enable client service teams to focus on strategic client relationships and campaign delivery.

Key Responsibilities:

Stock Management

Process and manage stock orders efficiently Execute manual uploads to system databases Coordinate stock destructions in line with operational requirements

Store Module Management

Working closely with multiple stakeholders including:

Store concept development teams Store implementation teams Physical estate management Store managers across the retail network

Point-of-Sale Operations

Manage reprint requests and coordinate distribution Oversee POS query resolution process Provide operational support for POS materials Handle allocational updates across locations

Database and Asset Management

Maintain and manage artwork databases Coordinate artwork retrieval requests Ensure accurate record-keeping and version control

Additional Operational Support

Fulfill ad-hoc merchandise requests (promotional items, non-POS materials) Manage team overspill work that sits outside of standard business-as-usual operations Respond to Media Centre queries Administer store access management systems

Requirements

Strong organisational and project management skills Experience in stock management or supply chain operations Excellent stakeholder management abilities Proficiency with database and inventory management systems Strong attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Excellent communication skills across all levels of the organisation

Benefits

Work's a treat!

On top of a competitive salary, you can expect a whole load of perks:

25 days' holiday + bank holidays

- we understand the importance of you getting some down time.

Annual Wellbeing Day -

enjoy an additional day on us to look after your physical and mental wellbeing.

Pension Scheme -

helping you save towards your retirement home in the sun!

Corporate Medical Cash Plan -

claim back the cost of your medical treatments.

Smart Working Options -

spend up to 40% of your working week from home.

So many savings

- through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.

Employee Assistance Programme

- our people are at the heart of everything we do, so if you're happy, we're happy.

Cycle to Work Scheme

- save on the cost of biking to work.

Monthly Employee Awards

- Employee of the Month programme with 250 bonus

Raising money for charity

including a paid Volunteer Day

- we're all about giving back... and having lots of fun in the process!

Referral scheme

- know the perfect person to join the team? You could bag 1,500 for a putting a good word in.

Wellbeing Programme -

giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.

Enhanced Family Friendly Leave -

support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.



We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.



At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.



ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.


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