This is a key role that combines executive-level support with operational and administrative coordination. The Lead Admin will act as the right hand to the CEO and lead accountants, helping to manage their schedules, communications, and priorities--while contributing to an efficient and responsive client service experience.
Executive & Administrative Support
Manage calendars, coordinate meetings, and handle diary scheduling for the CEO and lead accountants* Prepare and proofread correspondence, reports, client proposals, and presentations* Handle sensitive information with confidentiality and discretion* Support inbox management and assist with prioritizing tasks and communications*
Client-Focused Coordination
Act as a professional and friendly point of contact for client queries when required* Assist with onboarding new clients and preparing engagement documentation* Ensure timely follow-ups and tracking of client deliverables (e.g., reports, filings, tax submissions)*
Operational & Practice Support
Organize internal team meetings, take minutes, and follow up on action items* Maintain accurate records and client files in line with compliance requirements* Support billing and invoicing processes, including drafting client invoices* Help coordinate internal projects, deadlines, and workflows across the team*
What We're Looking For
Previous experience as an Executive Assistant or high-level Administrator (experience in professional services, finance, or accountancy preferred)* Excellent organizational skills and ability to manage multiple priorities* Strong written and verbal communication skills, with a keen eye for detail* Proficiency with Microsoft Office (Outlook, Word, Excel) and cloud-based tools* Experience with practice management or accounting software (e.g., Xero, QuickBooks, or similar) is a plus* A proactive mindset with a willingness to learn and contribute to a collaborative team*
Who You Are
Warm, professional, and client-oriented* Discreet and dependable--someone who gets things done behind the scenes* Adaptable and comfortable working in a small, close-knit team environment* Passionate about supporting others and helping a business operate smoothly*
What We Offer
A supportive, friendly work environment where your contributions are valued* The opportunity to work closely with leadership and gain insight into the workings of a growing firm* Flexible working options, where possible* Competitive salary and development opportunities*
Job Types: Full-time, Part-time, Permanent
Pay: 24,800.00-26,500.00 per year
Benefits:
Company events
Company pension
Employee mentoring programme
Flexitime
On-site parking
Private medical insurance
Work from home
Ability to commute/relocate:
St. Austell PL26 6UD: reliably commute or plan to relocate before starting work (required)
Education:
GCSE or equivalent (required)
Licence/Certification:
Driving Licence (required)
Location:
St. Austell PL26 6UD (preferred)
Work Location: Hybrid remote in St. Austell PL26 6UD