Job Description

Contractual hours

25

Basis

Part time

Region

Scotland

Job category/type

Finance

Date posted

11/11/2025

Job reference

REQ03872023

About Toolbank

- toolbankservices.com

Toolbank are one of the leading distributors of tools, accessories and hardware products to merchant, retail and e-commerce markets throughout the UK & Ireland.

Trading from 14 strategically sited warehouses, backed by central distribution we provide our 12,000 customer outlets with 24/48hour service on over 30,000 products via our network of specialist logistical facilities.

Toolbank, as part of the Dormole group of companies, remains a privately-owned and managed business committed to providing first class, efficient and friendly service to our customers and suppliers delivered by our team who all work in a rewarding, secure and enjoyable environment.

About the role:

To work as an efficient and effective member of the team, performing all duties and tasks to a high standard in compliance with individual, team and department objectives. This role supports the smooth running of the sales ledger and credit control functions during a period of maternity leave. This role is Monday to Friday but working hours are flexible for discussion as long between normal working hours (8AM- 5PM)

Reporting to:

Finance Managers Senior Managers All members of staff across all departments External customers and credit card payment providers

You'll have a positive outlook that will help you thrive in the achievement of the following daily responsibilities:

Maintain accurate customer account records to support effective credit control. Generate and send statements and invoices to encourage timely payment. Monitor aged debt and chase payments to reduce overdue balances. Resolve customer queries to prevent delays and maintain good relationships. Liaise with internal teams to ensure billing is accurate and disputes are resolved.

What are we looking for?

Excellent communication, delegation and organisational skills. Proven time management skills with a problem solving and rational thinking mindset. A pleasant and professional manner. Competent with Excel, Word, Outlook, and financial systems (e.g. Dynamics 365, PAY360). Able to work independently as well as in a team. A positive attitude to health and safety.

What can we offer you?

A competitive annual salary Monday - Friday (hours TBC/Flexible) 33 days holiday Inc. bank holidays (Pro rata) Company Pension Scheme with employer contribution starting at 4.5%, increasing with service Life Assurance (6x salary for pension scheme members, 3x salary for non-pension scheme members) Enhanced Maternity, Paternity, Adoption & Neonatal Care Pay Access to free & confidential 24/7 Employee assistance programme and GP Consultations Free access to health and wellbeing app * Access to tools and hardware at a discounted rate