Job Description

Work base: Coed Pella, Colwyn Bay


As one of the biggest employers in the area, we want you to join our close working friendly team to provide business support Service to Social Care Teams.


We currently have a fixed term vacancy in the Workforce Business Support team.


This role offers a chance to work as a key member of a well-established and highly valued team providing direct support to the Workforce Development & Learning team and supporting all Social Care Teams regarding Human Resource processes as well as Learning and Development functions. You will be fully supported and mentored by your colleagues as you take on different responsibilities.


Your work will include, but not limited to, helping managers with recruitment, staff training, and development needs. You will work closely with Workforce Development Officers, providing comprehensive business support function in relation to organising and managing various learning events.


You should have good listening, record-keeping, and typing skills. A high level of integrity, resilience, and calmness under pressure are important. Attention to detail matters in this role.


We understand the importance of a healthy work-life balance. We offer flexible working options, which we can discuss during your interview.


This position allows for a hybrid work style. You can split your time between working from home and at our modern office in Colwyn Bay.


If you'd like to learn more, we're happy to have an informal chat. Feel free to contact Sarah for any questions or to get to know us better.

Manager details for informal discussion:

Sarah Gibbs, Senior Administrator & Service Liaison Officer, (01492) 574073, sarah.gibbs@conwy.gov.uk

Welsh Language Skills:

The ability to converse at ease with customers in Welsh at level 3 is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.


We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support.


There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.