Job Description

As anAdmin Assistant (Payroll), youll be part of a busy, supportive payroll team within the Humber Health Partnership, ensuring staff are paid accurately and on time. Youll provide a high-quality, customer-focused service to colleagues across the Trust, working closely with HR, recruitment, medical staffing, and external agencies such as HMRC and NHS Pensions. This role is based at Castle Hill Hospital (Band 3), with opportunities to contribute to continuous improvement and service development in one of the NHSs largest partnerships. Main Responsibilities Payroll Processing Input payroll data into ESR, including timesheets, new starters, leavers, and third-party deductions.



Ensure accurate and timely calculation of salaries, adjustments, and expenses. Process manual payments via BACS when required. Query Resolution & Support Respond to payroll queries via the Employee Service Centre helpdesk. Advise staff and managers on pay-related matters (e.g.



maternity, sickness, promotions, pensions). Investigate and resolve discrepancies, ensuring corrective action is taken. Data & Compliance Maintain accurate employee records in line with legislation and Trust policies. Ensure confidentiality of sensitive payroll and HR data.



Support statutory returns, audits, and Freedom of Information requests. Teamwork & Service Improvement Work collaboratively with payroll colleagues to meet KPIs and service level agreements. Contribute ideas for improving payroll processes and customer experience. Support onboarding of new starters to ensure pay accuracy.



Communication & Liaison Liaise with internal teams (Recruitment, Bank, e-Roster, Medical Staffing) and external bodies (HMRC, NHS Pensions, NEST). Provide clear, professional advice to staff and managers on payroll issues. Development & Training Keep up to date with payroll legislation, ESR system changes, and HMRC requirements. Support apprentices and new staff by demonstrating payroll processes.



Take part in training and appraisal to develop your skills.