Job Description

A rare and exciting opportunity has a arisen for an administrative support assistant join our highly supportive team at Hayward House Palliative Outpatient services ,preferably with experience of working in a palliative setting.



We offer a very supportive teamwork structure and an opportunity to further your skills



We are looking for a dedicated, patient focused team member, who is committed to providing the highest standards of support and care for our patient's and their families.



You will work closely with all members of the team including complementary therapy, emotional support and members of the MDT



If you are enthusiastic, able to work in a demanding, yet rewarding environment within a friendly, supportive team, then we are what you are looking for



To work closely with the Outpatient/Day Therapy Sister and members of the team to provide an efficient and effective administration support service within Outpatients and Day Therapy at Hayward House Specialist Palliative Care Unit. To be responsible for arranging transport, retrieving and tracking notes within the Department. Other duties include making outpatient appointments and collecting and delivering samples to pathology and prescriptions and drugs to and from pharmacy.



The role/duties of the post are outlined above. In undertaking this role, the employee will be expected to behave at all times in a way that is consistent with and actively supports the Trust values which are listed below.



We are looking for a dedicated, patient focused team member, who is committed to providing the highest standards of support and care for our patient's and their families.



You will work closely with all members of the team including complementary therapy, emotional support and members of the MDT



To work closely with the Outpatient/Day Therapy Sister and members of the team to provide an efficient and effective administration support service within Outpatients and Day Therapy at Hayward House Specialist Palliative Care Unit. To be responsible for arranging transport, retrieving and tracking notes within the Department. Other duties include making outpatient appointments and collecting and delivering samples to pathology and prescriptions and drugs to and from pharmacy.



The role/duties of the post are outlined in the JD and PS. In undertaking this role, the employee will be expected to behave at all times in a way that is consistent with and actively supports the Trust values which are listed below.



With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.



Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!



We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.



O ur organisation is driven by our strategic objectives and organisational values and behaviours.



We Build Trust; We Empower; We are Ambitious; We are Mindful; We are Nurturing; We are United; We are Honest.



Working in the NHS and NUH is challenging yet rewarding. That is why we do all we can to support staff with rewards and benefits wherever we can.



We are able to offer dedicated physio support, discounted health treatments and access to fitness facilities, generous staff discount schemes with Boots and other local companies.



There's also the Blue Light Card which allows NHS staff access to discounts and offers from a host of national companies.



As part of our commitment to sustainability we also offer discounted travel schemes in partnership with local transport providers.



Detailed job description and person specification

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.