Job Description

Job Summary

PoM is a forward thinking and creative Jewellery/Accessories design studio based in Trowbridge, Wiltshire.

www.pom925.com

We are seeking a

highly organised and detail-oriented Administration Executive

to join our team.

The ideal candidate will possess strong administrative skills and a proactive approach to managing office tasks. This role is crucial in ensuring the smooth operation of our administrative functions,

supporting various departments within the company, including

Customer Services, Warehouse and Sales

, thereby enhancing overall productivity.

Responsibilities

Provide comprehensive administrative support, including customer services support, warehouse administration and clerical tasks. Manage office communications, including answering phone calls and responding to emails with professionalism and courtesy allocating stock to customer orders, allocating orders to warehouse colleagues Maintain accurate records and files, ensuring all documentation is up-to-date and easily accessible. Utilise Google Suite for document creation, scheduling, and collaboration with team members. Warehouse management and customer order/product allocation experience . Organise meetings, prepare agendas, and take minutes as required. Implement efficient office procedures to enhance workflow and productivity. Support the team with various projects as needed, demonstrating flexibility in task management.

Qualifications

Proven experience in an administrative role

or similar position. Proficient in using

computer software, particularly Excel and Google Suite WMS CRM ERP

Strong data entry skills with a high level of accuracy.

Excellent phone etiquette and communication skills, both written and verbal.

Exceptional organisational abilities

with a keen attention to detail.

Ability to work independently as well as part of a team

in a fast-paced environment. A proactive attitude towards problem-solving and task management.
If you are an enthusiastic individual looking to contribute to a dynamic team while developing your administrative career, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: 25,880.00-32,550.55 per year

Additional pay:

Bonus scheme Loyalty bonus Performance bonus Yearly bonus
Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Experience:

Warehouse management system: 2 years (required) Customer service: 2 years (required)
Work Location: In person

Application deadline: 13/06/2025
Expected start date: 16/07/2025