Job Description

This is an exciting role which will include the management of departmental administrative systems, processes and staff development in line with required internal and external standards. The successful applicant will have experience as a medical secretary, supporting the team with day to day admin tasks, with making informed decisions within area of responsibility, ensuring that agreed standards and targets are met in accordance with departmental, Trust and National standards and policies.



Please be advised sponsorship is not eligible for this post.

Closing Date:

Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.



Acting as the lead for managing recruitment, retention and selection of neurosciences administrative staff including preparation of the appropriate documentation.



Assuming first line management responsibility in dealing with sickness reviews, disciplinary, capability and grievance issues as required.



Co responsibility for the education and development of the administrative staff including undertaking Personal Development Reviews.



Acting as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures.



Participation in the developing and updating of current local and Trust wide training packages in line with National guidance.



Representing the department in appropriate



Responsibility for departmental performance including participation in the setting of objectives and standards.



Oversight of RTT position for the group and support to Ops and performance manager in ensuring targets are met



Continuous review/updating of administration policies and procedures and supporting documentation and or systems.



Participating in implementing and developing new processes and guidance for an efficient and effective operation of processes within the Department and Trust.



Liaise with local ICT helpdesk to raise technical issues relating to relevant departmental IT system



University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.



We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.



Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.



We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)



By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.



The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.



Liaise with external stakeholders and specialties to ensure issues are resolved and information is communicated between the Trust and its stakeholders.



Provision of an effective communication system both within the team and to internal and external agencies.



Providing and improving services in line with Trust objectives and nationally agreed initiatives



Motivating and persuading staff regarding changes to procedures and current practice



Monitoring and providing reports to Senior Team in line with



Monitoring and assisting with the investigation of complaints in line with Trust guidelines, policies and procedures, instigating any immediate action required for reasons of health, safety and security.



Undertaking any project work as directed, including obtaining information from the internet, collation, manipulation and reporting of data in order to produce reports and spreadsheets,



Utilising relevant Trust IT systems



Share ideas for potential service



For further details of the role please see the attached job description.