Job Description

About Primo Play Limited

Founded in 1990,

Primo Play Limited

is a leading sports and games manufacturing and distribution company based in West Yorkshire.
We proudly serve clients across the

pre-school, education, and high-performance sports sectors

, both in the UK and internationally.

With over 35 years of experience, we're known for our

commitment to quality, innovation, and customer satisfaction

.

Role Overview

We're looking for a

motivated and detail-oriented Administration Associate

to join our friendly and growing team.
This role is essential to keeping our operations running smoothly -- from customer service and order processing to coordinating logistics and supporting finance.

If you enjoy variety, take pride in your work, and want to be part of a long-established company that values its people, we'd love to hear from you.

Key Responsibilities

As an Administration Assistant at Primo Play Limited, tasks will include, but not be limited to:

Processing and posting invoices accurately.

Providing exceptional customer service via phone, email, and in person.

Managing key customer accounts and maintaining strong client relationships.

Liaising with courier companies to confirm delivery details and lead times.

Processing sales orders from receipt through to dispatch.

Supporting general office administration as needed.

Required Qualifications and Skills

We're looking for someone with the following qualifications and attributes:

Must demonstrate sound judgement and decision-making abilities.

Experience with

Sage 50 Accounts

(or similar software) preferred -- training will be provided.

Strong organisational and problem-solving skills.

Excellent written and verbal communication abilities.

Confident using Microsoft Office (Word, Excel, Outlook).

Positive, can-do attitude with a willingness to learn and support the wider team

Work Schedule & Environment

This is a

full-time, on-site position

based in Dewsbury, West Yorkshire. The work schedule is as follows:

Monday to Thursday:

8:00 AM to 4:30 PM

Friday:

8:00 AM to 3:30 PM Total weekly hours:

39 hours

Benefits:

Competitive salary (dependent on experience)

Employee discount scheme

Paid professional development opportunities

Career growth and progression within a supportive environment

Personalised growth plans aligned with your goals

Free on-site parking

Why Primo Play?

At Primo Play, we believe in creating a supportive, friendly, and growth-focused workplace. You'll be part of a company with a long-standing reputation for quality, where your contributions make a real difference every day.

Job Types: Full-time, Permanent

Benefits:

Company pension Employee discount Free parking On-site parking
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (required) Administrative: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person