Ox Resin is the UK's premier training provider for decorative resin-based products, specialising in Epoxy Resin Floors, Resin Bound Driveways, and Venetian Plaster/Resin Walling.
Role Overview:
We're seeking a professional and enthusiastic Customer Service & Administrative Assistant to join our team. The primary focus will be managing incoming calls and prioritising customer enquiries effectively.
Start Date: On or as close as possible to : 16/06/2025
Key Responsibilities:
Managing incoming calls and customer enquiries
Prioritising and routing customer communications
Basic administrative support
Processing invoices
Essential Requirements:
Excellent telephone manner
Strong communication skills
Ability to prioritize effectively
Basic computer literacy (email and internet)
Attention to detail
Team-oriented mindset
Self-motivated with a proactive approach
Location: On-site position (not remote)
Future Growth Opportunities:
For the right candidate, there may be opportunities to develop skills in:
Social Media Management
Photography/Video Production
Account Management/Sales
What We Offer:
Full training provided
Supportive team environment
Opportunity to work with the UK's leading resin training provider
Previous customer service or administration experience is advantageous but not essential for candidates who demonstrate the right attitude and phone manner.
Job Types: Full-time, Permanent
Pay: 23,000.00-27,000.00 per year
Benefits:
Company pension
Free parking
On-site parking
Schedule:
Day shift
Monday to Friday
Work Location: In person
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