Job Description

My Public Sector Client based in Solihull is looking for an Administrative Support Officer candidate to provide high level administration and customer service support to their department. This is a temporary ongoing role, Monday to Friday 8.00am to 4.30pm or 9.00am to 5.30pm, 37.00 hours a week. This role is paying \xc2\xa313.33. Due to the nature of the duties this is a fully onsite role.

The successful candidate will be part of a team conducting interviews and completing safeguarding referrals for vulnerable asylum applicants. You will be responsible for capturing biometric details of all their customers prior to attending their screening interview.

Your role will also include verifying and establishing any previous immigration history and capturing all information about them as an individual and their journey to the UK. As you will be acting as first point of contact for all customers arriving to their offices, you must be able to deal effectively with the validation and registration of all claimants.

You must have strong customer service and communication skills to skills to ensure customers are respectfully and professionally interviewed in consideration of their needs, irrespective of age, gender, sexual orientation, physical ability, ethnic origin, race or religion.

This role together with strong communication skills will require a good working knowledge of Microsoft Office.

This role will require CTC clearance and three years referencing. Please only apply if you can wait for the clearance to be completed which could take 6-8 weeks.

Due to the high volume of applications for this role we may not be able to contact every candidate who applies.

Brook Street