This is a great opportunity for an enthusiastic applicant to join our friendly Large Animal Office at Cholsey. The role requires an experienced administrator used to working in a fast paced and varied environment.
The aim of the role is to ensure the smooth and efficient running of the Large Animal Office and providing support to the Large Animal vet team and clients.
The role is full time, 37.5 hours per week.
Main Responsibilities
Answer the telephone and take accurate messages, including taking payments, registering clients, booking visits, taking and preparing medicine orders.
Monitor multiple email and WhatsApp inboxes.
Ensure TB tests are booked efficiently and XLFarmcare protocols and processes are followed.
Assist in the production of the monthly Large Animal Accounts.
Participate in Large Animal Client Credit Control.
Resolve queries from colleagues and clients.
Maintain diaries and schedule appointments.
Arrange internal and external events.
Manage, store and file correspondence.
Send out monthly health plan reminders
Provide a friendly, efficient and caring service to all clients and their animals.
Maintain the office as a clean and safe work environment.
Other Duties
Ensure all lab fees are recorded and charged correctly.
Prepare reports and statistical data as required.
Manage projects as assigned.
Participate in training and development activities as required.
Attend external Large Animal marketing events.
Attend team and practice meetings as required.
Be efficient, courteous and polite.
Be keen, enthusiastic and willing to learn
Uphold the Larkmead Values.
Benefits include:
5 working weeks holiday
Generous pet discount scheme
Profit related bonus scheme
Long Service loyalty bonus scheme
Loyalty holiday buying scheme (after 3 years' service)
Enhanced Maternity package
Mental Health & Wellbeing support service
Staff social activities
Discounted membership rates at a local gym
Annual flu vaccination
Cycle to work scheme
Private Healthcare offered via salary sacrifice
If this sounds like you, please email your CV with a covering letter to hr@larkmead.co.uk
Job Type: Full-time
Schedule:
Monday to Friday
Work Location: In person
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