Job Description

Job Title: Administrator - Operations Support

Job Location: Birmingham

Salary: 26,269.61pa

Contract type: Permanent

Working hours: 37 hours

Are you a detail-oriented administrator who thrives in a fast-paced environment? Do you want to play a key role in supporting operational excellence across a growing, purpose-driven organisation? If so, we want to hear from you.

GreenSquareAccord is looking for an enthusiastic and proactive Operations Support Administrator to join our dynamic OperationsSupport Team. This is an exciting opportunity to provide vital administrative support across both our Midlands and Southwestregions, ensuring smooth communication and seamless processes across teams.

About the role

As an Operations Support Administrator, you will support key internal functions, ensuring efficient service delivery through effective administration of systems and procedures. You ll manage everything from invoicing and onboarding to system support and data management - all while being a vital link between departments, contractors, and operatives.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

Has strong administrative experience, ideally in an operational or contractor-facing role. Is confident working with systems such as MRI and TotalMobile (or similar platforms). Possesses excellent communication skills and a proactive, problem-solving mindset. Is highly organised, detail-oriented, and thrives in a collaborative environment. Can flexibly travel to our

Southwest region

on occasion as required.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.


We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.


Everyone deserves a home, it`s a place from which we build our future, we thrive at home.


We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.


Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.


We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.


A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.


Our five core commitments are:


We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.


Trust based flexible working and supportive and friendly teams 25 days annual holiday entitlement, increasing to 30 days One day off for your birthday Opportunity to buy or sell annual leave A defined contribution pension scheme GSA matches up to 6% contributions We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. Access to Blue Light discount card membership Confidential Employee Assistance Programme (EAP). Cycle to work Scheme Eligible for occupational sick pay

How to apply

If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.


Email your Cv to Recruitment.mailbox@greensquareaccord.co.uk or click apply now.


All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.



GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.



If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.