Job Description

Nolan UPVC is a leading manufacturer of UPVC windows and doors with a strong reputation for quality and service. We're currently seeking an

experienced Administrator

to join our friendly, fast-paced team.

You'll play a key part in our aftersales and admin operations. We're looking for someone who can

hit the ground running

, with excellent communication and organisational skills.

Experience in construction or the window/door manufacturing industry is a plus, but not essential--training will be provided for the right candidate.

Key Responsibilities:

Aftersales (Primary Focus):

Responding to customer enquiries via phone and email Scheduling and coordinating daily routes for service engineers Logging and actioning customer calls in our database Scanning and uploading documents to the customer database Ordering parts and managing supplier communications Handling urgent customer issues and ensuring timely resolutions Keeping the database updated with relevant notes and progress updates

Administrative Support:

Answering phones and responding to emails professionally Assisting other departments during periods of absence or high demand Photocopying, filing, and general office admin duties

Data Entry (Training at later date):

Entering window and door orders into our internal systems Processing and ordering specialised products from suppliers Liaising with suppliers to track order statuses Preparing invoices and delivery notes Providing holiday/sickness cover for the data entry team

About You:

We're looking for someone who is:

Friendly, confident, and outgoing Highly organised and efficient A strong team player with a can-do attitude Able to prioritise and manage time effectively in a busy environment
Job Types: Full-time, Permanent

Pay: Up to 12.55 per hour

Expected hours: 40 per week

Work Location: In person