Job Description

Role Overview

We are seeking a detail-oriented and bilingual (Korean-English) Operations & Admin Coordinator to support our air freight and express parcel logistics. This role is ideal for someone with hands-on experience either in warehouse handling, customs documentation, or administrative coordination--especially in a fast-paced international shipping environment.

Key Responsibilities

Liaise with Korean clients and partners to coordinate air cargo and express parcel shipments, including urgent consignments and e-commerce deliveries. Support warehouse coordination, including monitoring cargo receiving, verifying shipment details (weight, dimensions, labeling), assisting with re-packing and palletizing instructions, and liaising with warehouse teams to ensure timely dispatch and storage. Assist with customs clearance for international shipments, including express/low-value consignments, ensuring compliance with Duty & Tax requirements and facilitating smooth release. Prepare and maintain shipping documentation, including commercial invoices, airwaybills, customs codes, and packing lists. Translate and communicate technical and operational details between Korean-speaking clients and internal teams to ensure clarity and accuracy. Support administrative tasks, including data entry, shipment tracking, billing coordination, and filing of operational records. Monitor shipment status and warehouse workflow, escalating delays or discrepancies to supervisors and ensuring timely updates to stakeholders. Contribute to process improvements by identifying inefficiencies and supporting implementation of digital tools and SOPs.

Requirements

Fluency in Korean and English (spoken and written). Prior experience in air freight, express parcel, or warehouse logistics is advantageous, but not essential--training will be provided for the right candidate with strong language skills and a proactive attitude. Familiarity with customs procedures and basic documentation requirements. Strong attention to detail and ability to work independently in a fast-paced environment. Proficiency in Excel and digital systems for shipment tracking and admin tasks.
Job Types: Full-time, Permanent

Pay: 25,400.00 per year

Benefits:

Company pension On-site parking
Work Location: In person