Job Description

About us

Synergos Consultancy Ltd is a small business in Huddersfield. We are a professional, agile, and rapidly expanding company that assists businesses in developing and managing ISO certified management systems, Health and Safety and Cyber Security, we are continually poised for growth and expansion. .

Our work environment includes:

Modern office setting Food provided Growth opportunities Regular social events Relaxed atmosphere On-the-job training Lively atmosphere Safe work environment

Mission

Our mission is to help businesses enhance their operations through our expert solutions. We're a team that values a friendly and encouraging work environment, focusing on professional growth and success.

Role Overview

We are looking for a motivated and professional Appointment Coordinator to join our dynamic sales team. The ideal candidate will be the first point of contact with potential clients, playing a crucial role in expanding our business by scheduling appointments for our services. If you have a knack for conversation and a passion for driving business growth, we'd love to hear from you.

What's in it for you

A role that is part of a dynamic team A supportive and enjoyable work atmosphere where your ideas are valued and respected. A range of opportunities to build your experience in an environment where your work has a direct and positive impact. A real commitment to your professional development with access to a broad range of learning opportunities Up to 25 days holiday entitlement, plus statutory holiday Bonus scheme (Paid Monthly) On-site parking and on-site cafe Flexible working opportunities 37.5 hours per week Monday to Thursday - that's right, we don't work Fridays. Kitchen, full of treats for you to snack on all day.

Key Responsibilities

Contact potential prospects through phone calls and emails to introduce our services and the value we can add to their business. Schedule appointments with prospects for our sales team to discuss our services in detail. Maintain and update prospect information on our database. Work closely with the sales team to achieve monthly appointment targets. Provide excellent customer service, answering any initial questions prospects may have about our services.

What we are looking for:

Excellent communication skills, with the ability to engage and persuade. A positive and resilient attitude, not deterred by rejection. Basic computer skills. Cold calling experience. Familiarity with PipeDrive CRM software (training provided).

Skills and Competencies:

An Appointment Coordinator with a minimum of two year's experience, ideally in telephone sales. Your confident demeanour, professionalism, and exceptional communication skills will be pivotal in effectively engaging with our diverse clientele.

Job Types: Full-time, Permanent

Pay: 24,800.00 per year

Benefits:

Company events Free parking On-site parking
Ability to commute/relocate:

Huddersfield: reliably commute or plan to relocate before starting work (required)
Application question(s):

If you were speaking to a prospect who seemed uninterested or dismissive, what would you do to manage the conversation and leave a good impression? Our company values include a supportive work atmosphere and a commitment to professional development. How do you see yourself contributing to this culture? Please describe how you would successfully engage with a prospect over the phone when introducing yourself and the service you're offering. Describe a specific cold call in which you turned initial resistance into a positive outcome. What techniques did you use to engage the prospect and what was the result?
Experience:

Cold calling: 1 year (preferred)
Language:

English (required)
Work Location: In person