Job Description

We are Oasis Retail Services, Northern Irelands leading Casino experience provider.

We are looking for a Relief Manager to work closely with the operations team to provide cover and support to our Gaming Centres.

Oasis has been involved in many aspects of the gaming machine industry and its success and growth have been a direct result of a carefully nurtured reputation and a forward-thinking professional approach. From small beginnings, Oasis is now a significant operation with the main emphasis of its business development being in Northern Ireland and employing circa 150 people.

Our gaming centres are designed to be elegant and comfortable spaces for adults who chose to play gaming machines to enjoy their leisure time. Our gaming centres are all fitted out and maintained to the highest standards to provide our customers with the environment they deserve.

We provide a mixture of the most popular and modern gaming machines available in Northern Ireland, and constantly invest in new equipment to ensure customers are provided with an excellent selection of machines.

Benefits Package

Company Van and Fuel Card provided.

Attendance Bonus

Extra holiday for your birthday.

Late night rate

Company Sick Pay.

Lunch or evening meal provided.

Company Pension

Company progression

Comprehensive training and development

Job Security

Main Duties

Effectively and efficiently assist in management of all aspects of the day-to-day business of the branch.

Ensure high levels of housekeeping and presentation of staff and branch at all times.

In conjunction with the area manager to assist in training and development of staff members.

Ensure high standards of service and hospitality are always delivered to all customers.

Accurately completing all required paperwork, accounting for cash and discrepancies to effectively account for and report for the branch operation.

Ensure all staff adhere to health and safety and quality management policies and procedures.

Liaising effectively with Area Manager and Service Manager.

Key holder duties and responsibilities.

Ensuring Company policies and procedures are promoted and adhered to.

Be responsible for the security of Company property.

Communicate with customers, staff, and management effectively.

Contribute to the continual improvement of the company.

Monitor machine income, faults, performance and liaise with service department to maximize machine up time.

Providing cover and support to whichever brand it is needed.

Physically - movement of machines up to 120kg required and good mobility required to empty certain machines.

Weekend and public holiday cover required.

Working hours - 40 hours, some flexibility required. Rota will include evening and weekend work to cover all opening hours of all sites.

Uniform provided.

Job Types: Full-time, Permanent

Pay: 32,000.00 per year

Benefits:

Additional leave Company car Company pension Discounted or free food Free or subsidised travel Free parking Sick pay
Education:

GCSE or equivalent (required)
Experience:

Cash Management: 1 year (required) Staff Management: 1 year (required) Customer Service: 1 year (required)
Licence/Certification:

Driving Licence FULL UK (required)
Work Location: On the road