Job Description

Assistant Bar Manager - Role Overview

As an Assistant Bar Manager, you will play a vital role in ensuring the efficient and smooth operation of the bar. You will assist the Bar Manager in supervising day-to-day operations, managing staff, maintaining high standards of service, and ensuring an exceptional customer experience. This role requires a hands-on approach, a strong sense of leadership, and the ability to handle both operational and administrative responsibilities.

Key Responsibilities

Staff Management:

Supervise, support, and motivate bar staff to ensure a high level of performance and a positive team atmosphere. Assist with training and scheduling, and step in to resolve conflicts when necessary.

Customer Service:

Deliver outstanding customer service by creating a welcoming environment. Handle customer inquiries and complaints efficiently and professionally to ensure guest satisfaction.

Operational Oversight:

Oversee the daily operations of the bar, ensuring all areas are clean, safe, and fully stocked. Act as a key holder and take charge in the absence of the Bar Manager.

Stock Management:

Conduct regular stock takes, monitor inventory levels, and place orders as needed. Maintain accurate records and manage stock rotation to reduce waste and ensure freshness.

Cash Handling:

Handle cash, card payments, and reconcile tills at the end of shifts. Ensure all financial transactions are accurately recorded and comply with company procedures.

Line Cleaning & Maintenance:

Ensure that beer lines are cleaned regularly and equipment is well maintained to meet hygiene and safety standards.

Event Promotion:

Collaborate with management to plan, promote, and execute club events. Use social media and in-venue advertising to increase attendance and customer engagement.

Administrative Tasks:

Assist with scheduling, payroll reporting, health and safety compliance, and any other administrative duties as required.

Key Skills & Attributes

Computer literate with proficiency in standard office software and point-of-sale (POS) systems.

Strong leadership qualities and a sense of authority to manage staff and operations effectively.

Excellent organizational and multitasking abilities with a capacity to prioritize tasks under pressure.

Creative and proactive approach to advertising and promoting events.

A flexible approach to working hours, including evenings, weekends, and holidays.

A sense of humour and ability to maintain a positive attitude in a fast-paced environment.

Passionate about customer service and committed to creating memorable experiences.

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

8 hour shift Weekend availability
Work Location: In person

Reference ID: Assistant bar manager