Job Description

We're looking for an Assistant Events Manager to join the Events team on a full-time basis.

About the role:

The Clandeboye Lodge is one of Northern Ireland's top events and wedding venues, hosting in excess of 350 events per year, from weddings to gala and awards dinners attended by 300 guests. Your main duties involve leading the events team to ensure exceptional standards of service, delivered by a helpful, courteous team.

Job description:

Your main duties and responsibilities include, but are not limited to:

Directing, supervising, and assisting with the day-to-day events operations, in line with Banquet event orders Delivering the highest level of guest satisfaction by providing a warm welcome, a friendly atmosphere, and efficient service, delivered by a helpful and courteous team Controlling the quality of all products and services, operating and staff costs, cleanliness, and maintenance within the department Liaising with relevant departments, such as Kitchen and Events sales team, to ensure the effective and efficient running of all events To deal with all customer complaints, queries, and suggestions in the absence of your line manager To promote new ideas for business and product development Compliance with health & safety and food safety regulations, and cleanliness & hygiene standards o Assist with departmental inductions, on the job and departmental training Carrying out any other related duties within the hotel

Essential requirements:

You must:

Have at least 2 year's experience in a junior F & B management role, preferably (but not a precondition) with an events background Be motivated to go the extra mile in service delivery Demonstrate your ability to lead, motivate and inspire Have good organisational skills and be able to work well under pressure Be empathetic when interacting with guests and colleagues Have experience in working with POS and completing end-of-shift reconciliations Have a good working knowledge of Microsoft 365 Word and Excel Be able to work shift patterns and be available to work daytime, evenings, and weekends

Your rewards:

In addition to your basic pay, we schedule reasonable hours, offer flexibility wherever we can, free staff meals on shifts, free uniforms and a contribution to taxi fares if you do not have your own transport. If you want to treat your friends and family, we'll give you 50% off food, special family and friends rates for overnight stays and reduced green fees at Blackwood Golf.

How to apply:

Please send your CV to jobs@clandeboyelodge.co.uk. Make sure to state the job you are applying to so that we can consider your application

Job Types: Full-time, Permanent

Pay: 31,264.00 per year

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Work Location: In person